IBM Security MaaS360 Logo
IBM Security MaaS360 Logo
IBM

IBM Security MaaS360

Composite Score
7.2 /10
CX Score
7.3 /10
Category
IBM Security MaaS360
7.2 /10

What is IBM Security MaaS360?

Transform how IT protects laptops, desktops, smartphones, tablets, wearables and the Internet of Things (IoT) while ensuring a great user experience. IBM Security MaaS360 protects devices, apps, content and data so you can rapidly scale your remote workforce and bring-your-own-device (BYOD) initiatives, helping you build a zero trust strategy with modern device management. And, you can take advantage of contextual analytics from artificial intelligence (AI) for actionable insights.

Company Details


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Awards & Recognition

IBM Security MaaS360 won the following awards in the Unified Endpoint Management category

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IBM Security MaaS360 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Security MaaS360.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

2
Since last award

88 Plan to Renew

6
Since last award

73 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Security MaaS360?

6% Negative
2% Neutral
92% Positive

Pros

  • Enables Productivity
  • Security Protects
  • Acts with Integrity
  • Altruistic

Feature Ratings

Average 74

Manage All Endpoints

79

Device Management and Security

77

Application Management

77

Expense Management

76

Content Management

74

Single Pane of Glass

69

Integration with ITSM and ITAM Tools

69

Location Services

69

Vendor Capability Ratings

Average 73

Ease of IT Administration

82

Ease of Customization

75

Vendor Support

73

Business Value Created

73

Product Strategy and Rate of Improvement

72

Availability and Quality of Training

72

Ease of Implementation

72

Ease of Data Integration

71

Breadth of Features

71

Quality of Features

70

Usability and Intuitiveness

68

IBM Security MaaS360 Reviews

Jayendra P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Easy to use, but a bit pricey

Likeliness to Recommend

10 /10

What differentiates IBM Security MaaS360 from other similar products?

Cognitive insights: MaaS360 with Watson uses AI and machine learning to provide cognitive insights into mobile device security threats and vulnerabilities. This helps organizations proactively identify and respond to security risks before they become major issues.

What is your favorite aspect of this product?

Comprehensive endpoint management: MaaS360 with Watson provides a comprehensive set of features for managing a wide range of endpoints, including mobile devices, laptops, desktops, and IoT devices. This allows organizations to manage all of their endpoints from a single console, simplifying IT operations and improving efficiency.

What do you dislike most about this product?

One potential downside of IBM Security MaaS360 with Watson is that it may have a steeper learning curve than some other EMM solutions, due to its comprehensive set of features and capabilities. Additionally, some users may find the pricing to be higher than other EMM solutions, especially for smaller organizations or those with a limited budget.

What recommendations would you give to someone considering this product?

Before choosing any EMM solution, it's important to evaluate your organization's specific needs and requirements. Consider factors such as the number and types of endpoints you need to manage, your security and compliance requirements, and your budget.

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Effective Service

Shiva S.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Amazing product with all the needed aspects.

Likeliness to Recommend

10 /10

What differentiates IBM Security MaaS360 from other similar products?

IBM Security MaaS360 with Watson has ben great in many ways an we have used it successfully when it comes to AI and security analytics. In addition, it comes with features that makes data loss prevention easy and is also great in threat detection and identity and access management. I like that setting up IB, Security MaaS360 is easy and the software receives regular updates With this software, there are lots of AI features and it makes running and understanding security analytics easy I like the data protection features coupled with identity and access management. IBM Security MaaS360 with Watson is an easy to use,

What is your favorite aspect of this product?

IBM Security MaaS360 with Watson has ben great in many ways an we have used it successfully when it comes to AI and security analytics. In addition, it comes with features that makes data loss prevention easy and is also great in threat detection and identity and access management. I like that setting up IB, Security MaaS360 is easy and the software receives regular updates With this software, there are lots of AI features and it makes running and understanding security analytics easy I like the data protection features coupled with identity and access management. IBM Security MaaS360 with Watson is an easy to use,

What do you dislike most about this product?

This is not a software for beginners and requires IT background to use it effectively It is some how costly

What recommendations would you give to someone considering this product?

It is a great product that needs basic understanding of the IT operations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Marco R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Limited Customizability and Integration Challenges

Likeliness to Recommend

7 /10

What differentiates IBM Security MaaS360 from other similar products?

Is highly scalable and can handle a large number of mobile devices, applications, and content. This makes it ideal for organizations of all sizes, from small businesses to large enterprises. Supports multiple operating systems and platforms, including iOS, Android, Windows, and macOS. This feature allows IT teams to manage and secure mobile devices across a wide range of devices and operating systems, making it more versatile than some other MDM solutions.

What is your favorite aspect of this product?

Offers a high degree of customization, enabling IT teams to tailor the solution to their specific needs. This feature allows organizations to create a more personalized MDM solution that aligns with their unique security and productivity requirements.

What do you dislike most about this product?

May face integration challenges when using IBM Security MaaS360 with Watson with other systems or applications. This may require additional resources or technical expertise to address, which could add to the overall cost and complexity of the solution.

What recommendations would you give to someone considering this product?

I would suggest taking advantage of the solution's free trial period to test its features and functionality, and to assess its ease of use and scalability. Finally, IBM has a network of partners who specialize in implementing and managing IBM Security MaaS360 with Watson. Consider working with a partner to ensure a smooth implementation and ongoing management of the solution.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First
  • Less Generous

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