
What is IBM Security MaaS360?
Transform how IT protects laptops, desktops, smartphones, tablets, wearables and the Internet of Things (IoT) while ensuring a great user experience. IBM Security MaaS360 protects devices, apps, content and data so you can rapidly scale your remote workforce and bring-your-own-device (BYOD) initiatives, helping you build a zero trust strategy with modern device management. And, you can take advantage of contextual analytics from artificial intelligence (AI) for actionable insights.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
80 Likeliness to Recommend
89 Plan to Renew
1
Since last award
73 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 80%
- Negotiation and Contract:
- 74%
- Conflict Resolution:
- 80%
- Strategy & Innovation:
- 76%
- Service Experience:
- 77%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love IBM Security MaaS360?
Pros
- Enables Productivity
- Security Protects
- Acts with Integrity
- Altruistic
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Manage All Endpoints
Device Management and Security
Application Management
Expense Management
Content Management
Single Pane of Glass
Integration with ITSM and ITAM Tools
Location Services
Vendor Capability Ratings
Ease of IT Administration
Ease of Customization
Vendor Support
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Implementation
Ease of Data Integration
Breadth of Features
Quality of Features
Usability and Intuitiveness
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IBM Security MaaS360 Reviews

Sayful A.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
Fantastic product!
Likeliness to Recommend
What differentiates IBM Security MaaS360 from other similar products?
More effective and rich features.
What is your favorite aspect of this product?
Security of course.
What do you dislike most about this product?
Too many features sometimes confuse the users
What recommendations would you give to someone considering this product?
Just try to talk with sales and you will know
Pros
- Caring
- Generous Negotitation
- Helps Innovate
- Continually Improving Product
Cons
- Less Efficient Service
Please tell us why you think this review should be flagged.

Jayendra P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates IBM Security MaaS360 from other similar products?
Cognitive insights: MaaS360 with Watson uses AI and machine learning to provide cognitive insights into mobile device security threats and vulnerabilities. This helps organizations proactively identify and respond to security risks before they become major issues.
What is your favorite aspect of this product?
Comprehensive endpoint management: MaaS360 with Watson provides a comprehensive set of features for managing a wide range of endpoints, including mobile devices, laptops, desktops, and IoT devices. This allows organizations to manage all of their endpoints from a single console, simplifying IT operations and improving efficiency.
What do you dislike most about this product?
One potential downside of IBM Security MaaS360 with Watson is that it may have a steeper learning curve than some other EMM solutions, due to its comprehensive set of features and capabilities. Additionally, some users may find the pricing to be higher than other EMM solutions, especially for smaller organizations or those with a limited budget.
What recommendations would you give to someone considering this product?
Before choosing any EMM solution, it's important to evaluate your organization's specific needs and requirements. Consider factors such as the number and types of endpoints you need to manage, your security and compliance requirements, and your budget.
Pros
- Helps Innovate
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.

Shiva S.
- Role: Information Technology
- Industry: Energy
- Involvement: IT Leader or Manager
Submitted Mar 2023
Amazing product with all the needed aspects.
Likeliness to Recommend
What differentiates IBM Security MaaS360 from other similar products?
IBM Security MaaS360 with Watson has ben great in many ways an we have used it successfully when it comes to AI and security analytics. In addition, it comes with features that makes data loss prevention easy and is also great in threat detection and identity and access management. I like that setting up IB, Security MaaS360 is easy and the software receives regular updates With this software, there are lots of AI features and it makes running and understanding security analytics easy I like the data protection features coupled with identity and access management. IBM Security MaaS360 with Watson is an easy to use,
What is your favorite aspect of this product?
IBM Security MaaS360 with Watson has ben great in many ways an we have used it successfully when it comes to AI and security analytics. In addition, it comes with features that makes data loss prevention easy and is also great in threat detection and identity and access management. I like that setting up IB, Security MaaS360 is easy and the software receives regular updates With this software, there are lots of AI features and it makes running and understanding security analytics easy I like the data protection features coupled with identity and access management. IBM Security MaaS360 with Watson is an easy to use,
What do you dislike most about this product?
This is not a software for beginners and requires IT background to use it effectively It is some how costly
What recommendations would you give to someone considering this product?
It is a great product that needs basic understanding of the IT operations.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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