IBM Security MaaS360 Logo
IBM Security MaaS360 Logo
IBM

IBM Security MaaS360

Composite Score
6.6 /10
CX Score
6.8 /10
Category
IBM Security MaaS360
6.6 /10

What is IBM Security MaaS360?

Transform how IT protects laptops, desktops, smartphones, tablets, wearables and the Internet of Things (IoT) while ensuring a great user experience. IBM Security MaaS360 protects devices, apps, content and data so you can rapidly scale your remote workforce and bring-your-own-device (BYOD) initiatives, helping you build a zero trust strategy with modern device management. And, you can take advantage of contextual analytics from artificial intelligence (AI) for actionable insights.

Company Details


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Awards & Recognition

IBM Security MaaS360 won the following awards in the Unified Endpoint Management category

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IBM Security MaaS360 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Security MaaS360.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

89 Plan to Renew

1
Since last award

73 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
80%
Negotiation and Contract:
74%
Conflict Resolution:
80%
Strategy & Innovation:
76%
Service Experience:
77%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Security MaaS360?

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6% Negative
2% Neutral
92% Positive

Pros

  • Enables Productivity
  • Security Protects
  • Acts with Integrity
  • Altruistic

Feature Ratings

Average 73

Manage All Endpoints

78

Device Management and Security

77

Application Management

76

Expense Management

75

Content Management

73

Single Pane of Glass

69

Integration with ITSM and ITAM Tools

69

Location Services

69

Vendor Capability Ratings

Average 72

Ease of IT Administration

81

Ease of Customization

75

Vendor Support

73

Business Value Created

72

Product Strategy and Rate of Improvement

72

Availability and Quality of Training

72

Ease of Implementation

72

Ease of Data Integration

71

Breadth of Features

71

Quality of Features

70

Usability and Intuitiveness

66

IBM Security MaaS360 Reviews

Jagdeep R.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Fantastic product. Love it and recommend to other

Likeliness to Recommend

10 /10

What differentiates IBM Security MaaS360 from other similar products?

Easy to demonstrate, adapt, and very simple. People can learn this product so easily.

What is your favorite aspect of this product?

Very simple and easy to learn

What do you dislike most about this product?

Cost for license as it is quite costly for implementation in the organization

What recommendations would you give to someone considering this product?

Fantastic product. Easy to demonstrate, adapt, and very simple. People can learn this product so easily.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Effective Service

Peace R.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

A Powerful tool!

Likeliness to Recommend

9 /10

What differentiates IBM Security MaaS360 from other similar products?

IBM Security MaaS360 with Watson stands out from other similar products due to its advanced features and capabilities. With Watson-powered AI, MaaS360 provides real-time threat intelligence and automated remediation, ensuring that your devices and data are secure at all times. Its cloud-based platform offers seamless integration with existing IT systems, making it easy to deploy and manage. MaaS360 also offers a comprehensive suite of mobile device management features, including app management, content management, and device enrollment, all accessible through a single console.

What is your favorite aspect of this product?

My favorite aspect of IBM Security MaaS360 with Watson is its ability to provide comprehensive and real-time visibility into all endpoints, including smartphones, tablets, laptops, and IoT devices. This feature allows for quick identification and remediation of any potential security threats, ensuring that our organization's sensitive data remains protected at all times. The platform's integration with Watson's AI capabilities provides an added layer of intelligence, enabling us to proactively address any emerging threats before they can cause harm.

What do you dislike most about this product?

I dislike the lack of customization options and the complexity of the user interface in IBM Security MaaS360 with Watson. The limited ability to tailor the platform to our specific needs has resulted in inefficiencies and frustration. The convoluted interface has led to confusion and mistakes in managing our devices.

What recommendations would you give to someone considering this product?

If you are considering IBM Security MaaS360 with Watson, I would highly recommend it. This comprehensive security solution offers a wide range of features to help protect your business from cyber threats. It provides advanced mobile device management, application security, and data loss prevention. It also offers cloud-based email security and advanced threat protection. MaaS360 with Watson also offers advanced analytics, allowing you to track usage trends and gain insights into user behavior. The solution is easy to use and deploy, making it a great choice for businesses of any size.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Celso G.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Fantastic integration with third-party software

Likeliness to Recommend

8 /10

What differentiates IBM Security MaaS360 from other similar products?

access for user like employees to their applications and content with security.

What is your favorite aspect of this product?

Unified endpoint management to handle devices from users don't matter if they are android or iphone

What do you dislike most about this product?

Its licensing model.

What recommendations would you give to someone considering this product?

They will analyze the further cases and the current as well, about monitoring the different model of endpoits

Pros

  • Over Delivered
  • Helps Innovate
  • Continually Improving Product
  • Reliable