What is HubSpot Marketing Hub?

Marketing Hub is the all-in-one marketing automation software that connects customer insights through our Smart CRM. Attract attention to your business and collect contacts. Engage leads and customers at the right place and time. From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.

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Awards & Recognition

HubSpot Marketing Hub won the following awards in the Marketing Platforms - Enterprise category

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HubSpot Marketing Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Marketing Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Marketing Hub?

1% Negative
2% Neutral
97% Positive

Pros

  • Effective Service
  • Performance Enhancing
  • Helps Innovate
  • Enables Productivity

Feature Ratings

Average 87

Email Marketing Automation

90

Advanced Campaign Management

89

Marketing Asset Management

88

Marketing Workflow Management

87

Marketing Analytics

87

Marketing Operations Management

87

Social Media Marketing Management

85

Community Marketing Management

85

Multi Channel Integration

85

Mobile Marketing Management

85

Advanced Data Segmentation

84

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Breadth of Features

87

Ease of Data Integration

86

Availability and Quality of Training

86

Quality of Features

85

Ease of IT Administration

85

Usability and Intuitiveness

85

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Vendor Support

83

HubSpot Marketing Hub Reviews

Samantha Q.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Features are amazing

Likeliness to Recommend

10 /10

What differentiates HubSpot Marketing Hub from other similar products?

The platform itself

What is your favorite aspect of this product?

The ease of use of the tools

What do you dislike most about this product?

Not much at this time of use

What recommendations would you give to someone considering this product?

Try it you’ll enjoy it

Pros

  • Continually Improving Product
  • Unique Features
  • Efficient Service
  • Effective Service

Geoffrey M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Excellent software easy to implement

Likeliness to Recommend

9 /10

What differentiates HubSpot Marketing Hub from other similar products?

In our business, we use email marketing in conjunction with social media marketing, and we report and analyze the data to better understand the group's requirements and desires. We are able to successfully conduct inbound marketing initiatives using HubSpot to keep our company front of mind. We can segment customers depending on where they came from and create marketing strategies for them based on their attributes. This assists us in determining what message we should send them.

What is your favorite aspect of this product?

HubSpot Marketing Hub is an all-in-one program that offers users a variety of capabilities such as dynamic content, triggered drip sequences, lead nurturing, dashboards, customized features, and access to the complete API. Hubspot may be configured to communicate with a variety of different applications and websites in order to collect consumer insights, offers, and other information needed to target marketing appropriately. Once the drips are in place, all we have to do is sit back and watch the strong motor do its thing. Reports are excellent for predicting and future planning.

What do you dislike most about this product?

When the customer list becomes large enough, the expenses of opening new accounts to collect tons more emails become prohibitively expensive. There is also a restriction on the number of reports in the reporting dashboard, which disappoints certain customers, such as myself, who wish to have several reports in the reporting dashboard, and this is not an advantage over its competitors.

What recommendations would you give to someone considering this product?

If you like working on reports and evaluating them, HubSpot is the perfect place to start. It is an all-in-one platform that will undoubtedly suit your CRM requirements. Take advantage of early-on support, which should help most people get started. There are several tools that integrate with Hubspot to assist you determine the optimal time to send customized emails to each individual consumer based on their history.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Bilal A.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Fantastic Product

Likeliness to Recommend

8 /10

What differentiates HubSpot Marketing Hub from other similar products?

Hubspot marketing is a tool that enables us to use automated marketing campaign's..

What is your favorite aspect of this product?

My favorite aspect of the tools are its automated marketing campaign's, live chats and that it is completely customizable.

What do you dislike most about this product?

The reporting mechanism is pretty basic, reporting structures can be improved.

What recommendations would you give to someone considering this product?

This product will set fit best for small business groups looking to expand their network through these marketing campaigns.

Pros

  • Efficient Service
  • Effective Service
  • Inspires Innovation
  • Caring