HubSpot Marketing Hub Logo Award Winner Product Badge
HubSpot Marketing Hub Logo Award Winner Product Badge
HubSpot

HubSpot Marketing Hub

Composite Score
9.0 /10
CX Score
9.1 /10

What is HubSpot Marketing Hub?

Marketing Hub is the all-in-one marketing automation software that connects customer insights through our Smart CRM. Attract attention to your business and collect contacts. Engage leads and customers at the right place and time. From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.

Company Details

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In Partnership With SelectHub

Awards & Recognition

HubSpot Marketing Hub won the following awards in the Marketing Automation - B2B category

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HubSpot Marketing Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Marketing Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Marketing Hub?

1% Negative
5% Neutral
94% Positive

Pros

  • Performance Enhancing
  • Reliable
  • Respectful
  • Enables Productivity

Feature Ratings

Average 86

Email Marketing Automation

90

Conversion Propensity Modeling

87

Marketing Analytics

87

Marketing Project Management

87

Customer Journey Modelling

86

Social Media Marketing Management

85

Mobile Marketing Management

85

Marketing Asset Management

85

Opportunity Pipeline Tracking

84

Recommended Best Action

84

Vendor Capability Ratings

Average 84

Business Value Created

87

Quality of Features

86

Breadth of Features

86

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

85

Usability and Intuitiveness

85

Ease of Implementation

85

Ease of Data Integration

85

Ease of Customization

83

Ease of IT Administration

83

Vendor Support

82

HubSpot Marketing Hub Reviews

Ebony'Oot V.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

An easy and intuitive marketing solution

Likeliness to Recommend

10 /10

What differentiates HubSpot Marketing Hub from other similar products?

The HubSpot SEO tool is its best feature. We didn't invest in links, but thanks to its SEO tool, the company could do SEO Research and identify keywords, both of which were beneficial to our team. Associated with buying HubSpot, we had trouble managing several channels, including emails, social media, and websites, but now it's simple for us to produce, publish, and track.

What is your favorite aspect of this product?

The HubSpot support team was always there to answer our concerns and address any problems. This additional helping hand gave our organization the confidence to continue working with them. HubSpot assisted us in opening the site quickly—something Google requires a site to do—and as a result, our site traffic rose. Additionally, Marketing Hub allowed our team the freedom to quickly and easily create forms, allowing our sales staff to contact users by email or phone.

What do you dislike most about this product?

It can be somewhat limited if your company is complicated or you have a sizable sales crew. You receive a simple CRM solution. Only they offer mail assistance, which is relatively poor for the product. The process of manually entering data and correcting mistakes made by humans. Its score and connectivity with CRMs like Salesforce can be sporadic, and it is not easily scalable to handle more complex feeding programs.

What recommendations would you give to someone considering this product?

It is impossible to discuss HubSpot without mentioning its powerful integration features. Most likely, you will be able to combine HubSpot with all the well-known SaaS solutions on the market to create a unique super marketing tool. It's similar to developing a custom solution without needing to write code. Their technical support and knowledge base are superb.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Agatka J.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Hubspot Marketing Hub – All-in-one Tool

Likeliness to Recommend

9 /10

What differentiates HubSpot Marketing Hub from other similar products?

It is simple, easy and user-friendly platform. Users’ do not need to learn to operate it. The functionalities, graphic user interface and layout is flexible and reliable. It gives users’ certificates if they are learning from this platform. One unique feature this platform contains the automatic recording option for the users’. This benefits the users’ greatly because every time they want the recordings of their purchases and work. It offers them ease to have information and recordings all at once.

What is your favorite aspect of this product?

It allows users’ to have all the information of their clients’ including their phone number, address and name. It allows them to manage sales and marketing development and processes. It allows users’ to register with other sites like Facebook and Gmail. Users’ can check the task status of work or project by just going online.

What do you dislike most about this product?

The blocking feature of this platform does not perform the actual work. It does not viewing work rather it prevents them from interacting. Many of the emails fall under the folder of spam and users’ have no idea about them. The cost of this platform is slightly higher than other applications.

What recommendations would you give to someone considering this product?

The blocking feature should be improved and it should meet the users’ requirements. The support system should response frequently. The email notifications should be fast. The cost should be a little low for user convenience.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

Bilal A.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Fantastic Product

Likeliness to Recommend

8 /10

What differentiates HubSpot Marketing Hub from other similar products?

Hubspot marketing is a tool that enables us to use automated marketing campaign's..

What is your favorite aspect of this product?

My favorite aspect of the tools are its automated marketing campaign's, live chats and that it is completely customizable.

What do you dislike most about this product?

The reporting mechanism is pretty basic, reporting structures can be improved.

What recommendations would you give to someone considering this product?

This product will set fit best for small business groups looking to expand their network through these marketing campaigns.

Pros

  • Efficient Service
  • Effective Service
  • Inspires Innovation
  • Caring

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