What is HubSpot Marketing Hub?

Marketing Hub is the all-in-one marketing automation software that connects customer insights through our Smart CRM. Attract attention to your business and collect contacts. Engage leads and customers at the right place and time. From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.

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Awards & Recognition

HubSpot Marketing Hub won the following awards in the Website Analytics category

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HubSpot Marketing Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Marketing Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Marketing Hub?

1% Negative
5% Neutral
94% Positive

Pros

  • Performance Enhancing
  • Reliable
  • Respectful
  • Trustworthy

Feature Ratings

Average 84

Audience Segmentation

87

Customer Value Analysis

86

Conversion Analysis

85

Customer Journey Modelling

84

Data Visualization

84

Paid Search Integration

84

Device and Browser Analytics

83

Search Engine Optimization

83

Social Media Analytics

83

Audience Demographics

83

API Framework

79

Vendor Capability Ratings

Average 85

Business Value Created

89

Quality of Features

88

Breadth of Features

87

Ease of Data Integration

86

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

85

Ease of Implementation

85

Availability and Quality of Training

84

Ease of Customization

83

Vendor Support

82

HubSpot Marketing Hub Reviews

Sourav S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Pretty tough to understand the product.

Likeliness to Recommend

6 /10

What differentiates HubSpot Marketing Hub from other similar products?

It has a wholesome of features which any other marketing automation platform can never have.

What is your favorite aspect of this product?

Lead assigning and email updates at one place

What do you dislike most about this product?

UI is not very friendly and modern.

What recommendations would you give to someone considering this product?

Update UI with modern designs and make the product more self-served and easy to use.

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Caring

Loana A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Use HubSpot Marketing Hub for Business Growth

Likeliness to Recommend

9 /10

What differentiates HubSpot Marketing Hub from other similar products?

HubSpot Marketing Hub is an inbound marketing tool that helps businesses attract visitors, convert leads, and analyze marketing performance. I find HubSpot invaluable for streamlining campaigns, automating workflows, and gaining data-driven insights. HubSpot's biggest advantage is its platform, which brings together your marketing tools, campaign assets, and data in one spot. This gets rid of the need for disjointed workflows between different solutions. Particularly, I appreciate the drag-and-drop email and landing page builders that make campaign creation simple yet effective.

What is your favorite aspect of this product?

Furthermore, HubSpot excels in lead nurturing and automation. Tools like workflows, email sequencing, and smart content allow me to send customized messages to move contacts through the funnel. Additionally, the platform helps me keep track of how engaged contacts are at each stage, from filling out forms to opening emails and viewing webpages. As a result, I have a detailed understanding of what sort of content and actions attract various lead segments. Everything is consolidated in HubSpot, avoiding the need to toggle between platforms. This results in significant productivity improvements and continuity in our customer journeys.

What do you dislike most about this product?

While HubSpot has many features, I've noticed it lacks advanced segmentation capabilities when compared to business intelligence tools. HubSpot also doesn't offer the complex predictive modeling that some analysts require.

What recommendations would you give to someone considering this product?

Nevertheless, it provides tremendous value for executing campaigns and understanding their performance. HubSpot Marketing Hub has revolutionized our marketing operations by centralizing vital data and enabling swift execution of profitable insights. I highly recommend HubSpot Marketing Hub for overseeing marketing analysts due to its comprehensive reporting, code-free tools, intuitive UI, and automation power. It has allowed us to scale campaigns exponentially while maintaining personalization. If you are looking for an easy-to-use yet enterprise-level platform to streamline workflows and unlock growth, HubSpot is an ideal solution.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Daniel C.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Hubspot is my favorite complete CRM platform

Likeliness to Recommend

10 /10

What differentiates HubSpot Marketing Hub from other similar products?

Advanced tools for lead capture, contact management, and analytics.

What is your favorite aspect of this product?

Marketing and email automation

What do you dislike most about this product?

The price is very high

What recommendations would you give to someone considering this product?

Not sure.

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