What is HubSpot Marketing Hub?

Marketing Hub is the all-in-one marketing automation software that connects customer insights through our Smart CRM. Attract attention to your business and collect contacts. Engage leads and customers at the right place and time. From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.

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Awards & Recognition

HubSpot Marketing Hub won the following awards in the Website Analytics category

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HubSpot Marketing Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Marketing Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Marketing Hub?

1% Negative
5% Neutral
94% Positive

Pros

  • Performance Enhancing
  • Reliable
  • Respectful
  • Trustworthy

Feature Ratings

Average 84

Audience Segmentation

87

Customer Value Analysis

86

Conversion Analysis

85

Customer Journey Modelling

84

Data Visualization

84

Paid Search Integration

84

Device and Browser Analytics

83

Search Engine Optimization

83

Social Media Analytics

83

Audience Demographics

83

API Framework

79

Vendor Capability Ratings

Average 85

Business Value Created

89

Quality of Features

88

Breadth of Features

87

Ease of Data Integration

86

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

85

Ease of Implementation

85

Availability and Quality of Training

84

Ease of Customization

83

Vendor Support

82

HubSpot Marketing Hub Reviews

Tahir A.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

"Fantastic product!"

Likeliness to Recommend

9 /10

What differentiates HubSpot Marketing Hub from other similar products?

HubSpot: Beyond marketing automation, it's your all-in-one productivity tool. From running digital marketing to connecting with sales and hosting your website, it's the ultimate growth stack

What is your favorite aspect of this product?

Hubspot platform is cohesive, customisable, and connected, offering ease of adoption at a lower cost than cobbled-together alternatives. Experience the difference

What do you dislike most about this product?

I hate Multiple pop-ups, Autoplaying videos, Long-form fields Hamburger menus, Carousels and sliders Buttons and links that don't look like buttons or links

What recommendations would you give to someone considering this product?

if they decreases the cast of hub spot and remove some fields like multiple pop-ups autoplaying videos

Pros

  • Helps Innovate
  • Reliable
  • Inspires Innovation
  • Caring

Robert G.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Accelerate campaign performance

Likeliness to Recommend

9 /10

What differentiates HubSpot Marketing Hub from other similar products?

HubSpot simplifies creating campaigns across various channels, including email, social media, SEO, and paid search. Robust segmentation and lead scoring consistently qualify new contacts, while customized nurture tracks direct potential buyers towards conversion. The integration with CRM and HelpDesk platforms streamlines the customer journey. HubSpot can help you execute high-converting and satisfying experiences throughout the entire funnel, which makes the tool absolutely worth a test-drive.

What is your favorite aspect of this product?

I enjoy using HubSpot's reporting dashboard. The dashboard also provides insights into the audience to help improve messaging and offers. It shows the costs of campaigns and their impact on the sales pipeline and return on investment. Additionally, the workflow automation builder allows me to set up triggers that send personalized content based on interactions and milestones. Overall, our email open rates have increased by more than 40% since we started using this tool to nurture leads.

What do you dislike most about this product?

As far as limitations, HubSpot’s immense functionality necessitates an initial ramp-up and specialization across modules to fully leverage its platform capabilities. The license model can also limit flexibility for certain use cases. However, their transparent pricing and free training smooth onboarding hurdles to productivity.

What recommendations would you give to someone considering this product?

As someone who aims to maximize marketing ROI, it's crucial to have a platform that can handle campaigns at scale while using data-driven insights for optimization. That's why I highly recommend HubSpot Marketing Hub, an all-in-one powerhouse for managing the entire funnel, from attracting visitors to delighting customers. For people searching for a complete solution to enhance their marketing campaigns with the efficiency and intelligence of automation, I strongly recommend HubSpot Marketing Hub.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Regan C.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Simple UI and easy to integrate

Likeliness to Recommend

8 /10

What differentiates HubSpot Marketing Hub from other similar products?

It has a much simpler integration and learning curve, some competitors are too overly complex.

What is your favorite aspect of this product?

It's learning curve, it's very quick to understand the features on this product.

What do you dislike most about this product?

I would say nothing at this time, so far it's very helpful.

What recommendations would you give to someone considering this product?

I would advise they go with this over something similar like oracle, salesforce is also good as well.

Pros

  • Caring
  • Saves Time
  • Client Friendly Policies
  • Helps Innovate

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