HOPEX Platform Logo Award Winner Product Badge
HOPEX Platform Logo Award Winner Product Badge
MEGA International S.A

HOPEX Platform

Composite Score
9.3 /10
CX Score
9.4 /10
Category
HOPEX Platform
9.3 /10

What is HOPEX Platform?

Our comprehensive lineup, MEGA HOPEX, combines industry-leading practices in enterprise architecture, data management, business process analysis, and risk management (GRC) into a single platform. The HOPEX platform is a modern, secure, and scalable SaaS platform that integrates seamlessly into the company's IT ecosystem. It enables collaboration, automation, and actionable insights to accelerate transformation initiatives

Company Details


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Awards & Recognition

HOPEX Platform won the following awards in the Enterprise Architecture category

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HOPEX Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HOPEX Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HOPEX Platform?

1% Negative
3% Neutral
96% Positive

Pros

  • Continually Improving Product
  • Respectful
  • Client Friendly Policies
  • Includes Product Enhancements

Feature Ratings

Average 92

Process Architecture

95

Repository Management

93

Software Distribution

93

Data Visualization GIS

92

Collaboration

91

Analytics and Reporting

91

Performance Management

90

Project Management

90

PCI and EMV Compatible

89

Risk and Fraud Assessment

89

Document Management

88

Vendor Capability Ratings

Average 89

Vendor Support

94

Ease of Implementation

91

Availability and Quality of Training

90

Ease of IT Administration

90

Breadth of Features

90

Business Value Created

89

Ease of Customization

89

Quality of Features

89

Ease of Data Integration

88

Product Strategy and Rate of Improvement

88

Usability and Intuitiveness

85

HOPEX Platform Reviews

Jorge I.

  • Role: Public Sector
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Is very easy to use and adds value to the business

Likeliness to Recommend

10 /10

What differentiates HOPEX Platform from other similar products?

I really like the communication that MEGA has thanks to the architecture reports and the after-sales service is very good.

What is your favorite aspect of this product?

The static portal helps a lot with communication with users to present solution architectures, transition and results.

What do you dislike most about this product?

The assignment of licenses is heavy and slow, we would like more people to be able to connect to the tool without depending on an admin.

What recommendations would you give to someone considering this product?

Being clear about the governance of the architecture and that the leaders are committed to the project is a comprehensive business implementation and not just the deployment of the tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2022

Excellent tool for governance of EA

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Carlos A.

  • Role: Consultant
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Tool that facilitates decision making

Likeliness to Recommend

10 /10

What differentiates HOPEX Platform from other similar products?

Hopex consolidates best practices in the documentation and mapping of organizational processes

What is your favorite aspect of this product?

The Hopex interface helps us to relate the risks and controls present in organizational processes

What do you dislike most about this product?

During the Hopex update, there are significant changes in the way organizational processes are documented

What recommendations would you give to someone considering this product?

The user must become familiar with the BPMN methodology in order to make proper use of HOPEX

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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