HOPEX Platform Logo Award Winner Product Badge
HOPEX Platform Logo Award Winner Product Badge
MEGA International S.A

HOPEX Platform

Composite Score
9.3 /10
CX Score
9.4 /10
Category
HOPEX Platform
9.3 /10

What is HOPEX Platform?

Our comprehensive lineup, MEGA HOPEX, combines industry-leading practices in enterprise architecture, data management, business process analysis, and risk management (GRC) into a single platform. The HOPEX platform is a modern, secure, and scalable SaaS platform that integrates seamlessly into the company's IT ecosystem. It enables collaboration, automation, and actionable insights to accelerate transformation initiatives

Company Details


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Awards & Recognition

HOPEX Platform won the following awards in the Enterprise Architecture category

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HOPEX Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HOPEX Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HOPEX Platform?

1% Negative
3% Neutral
96% Positive

Pros

  • Continually Improving Product
  • Respectful
  • Client Friendly Policies
  • Includes Product Enhancements

Feature Ratings

Average 92

Process Architecture

95

Repository Management

93

Software Distribution

93

Data Visualization GIS

92

Collaboration

91

Analytics and Reporting

91

Performance Management

90

Project Management

90

PCI and EMV Compatible

89

Risk and Fraud Assessment

89

Document Management

88

Vendor Capability Ratings

Average 89

Vendor Support

94

Ease of Implementation

91

Availability and Quality of Training

90

Ease of IT Administration

90

Breadth of Features

90

Business Value Created

89

Ease of Customization

89

Quality of Features

89

Ease of Data Integration

88

Product Strategy and Rate of Improvement

88

Usability and Intuitiveness

85

HOPEX Platform Reviews

Heidy D.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Fantastic for implement EA in the Organization

Likeliness to Recommend

9 /10

What differentiates HOPEX Platform from other similar products?

Allows you to view in a single repository the integration of all the components of the enterprise architecture

What is your favorite aspect of this product?

It is a tool that integrates information in a single source, without duplication of information, additionally the diagramming for the modeling of the different processes and applications allow the analysis of data through reports

What do you dislike most about this product?

The backend sometimes is very technical but with a good training you can manage it.

What recommendations would you give to someone considering this product?

Good training from the beginning

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ivan V.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy consultation of information in one place

Likeliness to Recommend

10 /10

What differentiates HOPEX Platform from other similar products?

The ease of seeing the processes and how everything is organized Customer Service Team is amazing, always looking for help us

What is your favorite aspect of this product?

The ease of seeing the processes and how everything is organized The process and applications can be seen in one place

What do you dislike most about this product?

Rarely the application is out of service

What recommendations would you give to someone considering this product?

I would recommend have more communication from the beginning of the implementation with the vendor(Customer Service Team), they helped us a lot.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Esneider E.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Great product&service but can improve on the symbo

Likeliness to Recommend

8 /10

What differentiates HOPEX Platform from other similar products?

Inventory of all the applications and how they relate to each other

What is your favorite aspect of this product?

The way you can see dependencies between applications. The availability of the CSM and SDM team to address questions, concerns, comments.

What do you dislike most about this product?

The visual part of the symbols is not so easy to change including the colors. Connections and/or relationships cannot be changed even if they are enabled for customization.

What recommendations would you give to someone considering this product?

Be in constant communication with CSM and SDM from the beginning, implementation and administration of the tool, in order to know the good practices to be implemented in the organization.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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