HOPEX Platform Logo Award Winner Product Badge
HOPEX Platform Logo Award Winner Product Badge
MEGA, A Bizzdesign Company

HOPEX Platform

Composite Score
9.3 /10
CX Score
9.4 /10
Category
HOPEX Platform
9.3 /10

What is HOPEX Platform?

MEGA’s HOPEX Platform provides the tools and guidance needed to accelerate business transformation using a connected enterprise architecture approach. Managing business, IT, data, and risk perspectives together removes silos, avoids duplicative efforts, and results in improved business outcomes. With their smart, automated, and connected platform, users can produce actionable insights that help enterprises navigate constant change and disruptions.

Company Details


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Awards & Recognition

HOPEX Platform won the following awards in the Enterprise Architecture category

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HOPEX Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HOPEX Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
95%
Conflict Resolution:
94%
Strategy & Innovation:
96%
Service Experience:
95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HOPEX Platform?

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1% Negative
3% Neutral
96% Positive

Pros

  • Continually Improving Product
  • Respectful
  • Client Friendly Policies
  • Includes Product Enhancements

Feature Ratings

Average 92

Process Architecture

95

Repository Management

93

Software Distribution

93

Data Visualization GIS

92

Collaboration

91

Analytics and Reporting

91

Performance Management

90

Project Management

90

PCI and EMV Compatible

89

Risk and Fraud Assessment

89

Document Management

88

Vendor Capability Ratings

Average 89

Vendor Support

94

Ease of Implementation

91

Availability and Quality of Training

90

Ease of IT Administration

90

Breadth of Features

90

Business Value Created

90

Ease of Customization

89

Quality of Features

89

Ease of Data Integration

88

Product Strategy and Rate of Improvement

88

Usability and Intuitiveness

85

HOPEX Platform Reviews

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2023

Great features to explore

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service

Andres C.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Fantastic product and Support

Likeliness to Recommend

10 /10

What differentiates HOPEX Platform from other similar products?

Hopex is the source of information about the company's guidelines and that these in turn are associated with the activities of the processes of the areas. This makes Hopex an essential source of information for the company.

What is your favorite aspect of this product?

It´s breath capabilities Vendor and partner support

What do you dislike most about this product?

Maybe improve a little bit in the user interface, perhaps I know that has been improved in recent version V6.

What recommendations would you give to someone considering this product?

I would recommend make a project with different areas as Risks, IT, Processes, Compliance, as it makes big difference in the successful product implementation and maintenance.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jonathan P.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Highly valuable for the Business

Likeliness to Recommend

10 /10

What differentiates HOPEX Platform from other similar products?

Is very quick and easy to run reports at any level

What is your favorite aspect of this product?

Vendor Service

What do you dislike most about this product?

Nothing so far

What recommendations would you give to someone considering this product?

Involve people from different areas using the platform, for example, Process, TI, Compliance, etc

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

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