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HelloFax Logo
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HelloFax

Composite Score
7.9 /10
CX Score
8.3 /10
Category
HelloFax
7.9 /10

What is HelloFax?

By removing paper from the process, HelloFax has removed your need to own a fax machine. With HelloFax, everyone in your company can conveniently send and receive faxes online.

Company Details


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HelloFax Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HelloFax.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HelloFax?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Feature Ratings

Average 87

Inbound Fax Acceptance

90

Optical Character Recognition

88

Content Management

88

Multi-Sourced Fax

87

Multi-Page Support

87

Outbound Fax Transmission

84

Vendor Capability Ratings

Average 90

Product Strategy and Rate of Improvement

93

Business Value Created

92

Ease of Data Integration

91

Ease of IT Administration

91

Quality of Features

90

Breadth of Features

89

Availability and Quality of Training

89

Ease of Customization

89

Vendor Support

87

Ease of Implementation

87

Usability and Intuitiveness

87

HelloFax Reviews

Sophie p.

  • Role: Industry Specific Role
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

HelloFax Review.

Likeliness to Recommend

10 /10

What differentiates HelloFax from other similar products?

It has simple and clean interface. It is very reliable and trustworthy. It is easy to use. It is cost effective. It saves on time.

What is your favorite aspect of this product?

It is cost effective. It save on time. It is easy to use. Very reliable and trustworthy.

What do you dislike most about this product?

No negative feedback.

What recommendations would you give to someone considering this product?

Yes I would recommend this product to others.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Aggie C.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

My Experience With HelloFax

Likeliness to Recommend

9 /10

What differentiates HelloFax from other similar products?

This modern software has made it was to send and receive faxes online. It's unique in that it's fast, affordable, and easy to customize.

What is your favorite aspect of this product?

Using HelloFax is easy. It's super fast It's customizable Deployment is easy

What do you dislike most about this product?

Everything about HelloFax has been great and I have zero regrets.

What recommendations would you give to someone considering this product?

For business online faxing, I recommend HelloFax as it offers powerful features and works well.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Agaciko M.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Perfect eFax Software For Business Use

Likeliness to Recommend

9 /10

What differentiates HelloFax from other similar products?

Unlike other pricey software in it's category, HelloFax is affordable with absolute no compromises on quality and capability

What is your favorite aspect of this product?

Sending Faxes is easy and fast. The software is affordable It's a comprehensive efaxing Solution

What do you dislike most about this product?

The software is all round and it's amazing

What recommendations would you give to someone considering this product?

I recommend this efaxing software because it's not only cost effective but also makes efaxing easy

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing