
What is Guusto?
Guusto is an employee recognition and customer rewards platform designed to quickly build employee recognition & customer loyalty programs. Through modern service awards and real-time recognition programs, we empower HR leaders to inspire great employee performance.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGuusto Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
100 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 100%
- Negotiation and Contract:
- 100%
- Conflict Resolution:
- 90%
- Strategy & Innovation:
- 100%
- Service Experience:
- 99%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Guusto?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
3rd Party Integration
Employee Portal
Automatic Notifications
Goal Setting
Leaderboards
Peer to Peer Recognition
Gamification
Metrics and Analytics
Mobile Functionality
Social Recognition
Surveys Feedback
Vendor Capability Ratings
Ease of Data Integration
Business Value Created
Quality of Features
Vendor Support
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Ease of Customization
Availability and Quality of Training
Guusto Reviews
Erere E.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2025
Gifting.
Likeliness to Recommend
What differentiates Guusto from other similar products?
Guusto is excellent for boosting employee engagement. It helps organizations align their core values and vision through a recognition-based culture. Its pricing is affordable for small businesses, as it is based on the number of active users.
What is your favorite aspect of this product?
Guusto stands out for its user-friendly interface and customizable features that enhance employee engagement. However, competitors may offer more competitive pricing or better integration with existing tools.
What do you dislike most about this product?
The program should be integrated into self-service portals for easier access. It generates excessive email notifications, which can reduce productivity during the workday. Some employees may struggle to understand or fully appreciate the concept of virtual recognition.
Pros
- Saves Time
- Fair
- Altruistic
- Over Delivered
Please tell us why you think this review should be flagged.

Susan C.
- Role: Sales Marketing
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Dec 2024
Powerful employee effort recognition software
Likeliness to Recommend
What differentiates Guusto from other similar products?
Guusto is simple to use and offers wide variety of redeemable rewards from anywhere across the world.
What is your favorite aspect of this product?
It is easy to create and run employee reward program that motivates better performance. Guusto can send unlimited rewards to multiple team members to recognize their productivity efforts.
What do you dislike most about this product?
The features are straightforward to use and the performance has ever been the best.
What recommendations would you give to someone considering this product?
This is the best tool that can increase production rate and lead to best office practices for most employees in an enterprise. It recognizes employee efforts with the right achievement reward.
Pros
- Continually Improving Product
- Inspires Innovation
- Respectful
- Fair
Please tell us why you think this review should be flagged.
Tamika M.
- Role: C-Level
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Realiable system to reward each employee.
Likeliness to Recommend
What differentiates Guusto from other similar products?
Guusto stands out from its competition becauase of the variety of gift cards you can send to employees, almost all existing gift cards are available on Guusto. In addition, Guusto does not charge additional fees for sending gifts to employees, which means that you can send as many gifts as you want without worrying about paying more than you should. Thank you messages sent to employees are received in real time, which guarantees that each recognition is received.
What is your favorite aspect of this product?
I love the way I can closely monitor each of the gifts send to employees, I can send notifications to employees who have not yet redeemed the award, I can know the actual status of receipt and redemption. Guusto automatically collects and analyzes work performance based on the awards, and automatically creates a leaderboard where you can see the most outstanding employees in any area. The prices that Guusto uses for users are very affordable, it is the cheapest employee award software on the market today.
What do you dislike most about this product?
Although it offers the posibility of using several templates for the design of each gift card, the customization options are very limited in Guusto, since you cannot customize a gift card to your liking, you can only use pre-designed templates. On some occassions our employees have reported that the email received with the gift card has been filtered into the spam folder, and although this has not turned out to be a serious problem for us, they should fix this.
What recommendations would you give to someone considering this product?
I recommend sending constant reminder notifications to employees who have been sent gift cards, since as I mentioned above, sometimes gift cards go directly to the spam folder of the email (this only happens sometimes). By sending constant reminders, you will ensure that each employee receives the reward accordingly.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
