greytHR Customer Reviews 2025 | SoftwareReviews

greytHR

Composite Score

7.8 /10

CX Score

8.2 /10

26 Reviews Write a Review

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What is greytHR?

greytHR provides HR and Payroll software for small & midsize businesses. It is a fully integrated cloud-based HR Payroll software that uses powerful automation to bring simplicity, speed and efficiency to all repetitive HR functions.

Company Details

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greytHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on greytHR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

82 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 89%
Negotiation and Contract:: 95%
Conflict Resolution:: 93%
Strategy & Innovation:: 94%
Service Experience:: 92%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love greytHR?

0% Negative

12% Neutral

88% Positive

Pros

Helps Innovate
Saves Time
Altruistic
Transparent

Feature Ratings

Average 79

Time and Attendance

Employee Record

Position Management

Workforce Planning

Benefits Administration

Payroll Administration

Learning and Development

Performance Management

Talent Management

Talent Acquisition

Leave Management

Vendor Capability Ratings

Average 76

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Ease of IT Administration

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Ease of Customization

Also Featured in...

Payroll

Score 8.0

View greytHR in this category (opens in a new tab)

Workforce Management - Midmarket

Score 7.5

View greytHR in this category (opens in a new tab)

greytHR Reviews

Promod Kr. P.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

Great tool for employee management

Likeliness to Recommend

9 /10

What differentiates greytHR from other similar products?

It is a good tool for employee management in an organisation. It has many features like tax declaration, document submission for the POI (proof of investment), salary description and a salary slip download.

What is your favorite aspect of this product?

With the use of greytHR, I have realised that it is an excellent tool for employee management, where all employee details can be found. The various features like reimbursement details, tax declaration, salary description and a salary slip download(payroll), leave details and can apply for leaves are helpful for the employee.

What do you dislike most about this product?

I have been using greytHR for the last four years, and I found all the features it provides helpful and good, but one thing I would want it to improve is the user interface.

What recommendations would you give to someone considering this product?

Overall best platform for employee management. Go for it.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Matt B.

Role: Human Resources
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Payroll and reports can now be processed quickly

Likeliness to Recommend

9 /10

What differentiates greytHR from other similar products?

As an HR expert, I've relied on GreytHR for three years. I've found the software to be both user-friendly and helpful, and I've recommended it to my HR colleagues because of how easy it is to get started with and how quickly any questions are answered. They also guarantee that any problems be addressed promptly.

What is your favorite aspect of this product?

It's simple to use and understand, making it a great choice for beginners. They're one of the industry's pioneers, and they've improved dramatically over the years. dealt with immediately after a ticket is raised. Payroll-related issues have been addressed most frequently.

What do you dislike most about this product?

Long-term use causes an automated disconnection and an error notice. Once again, this information should be entered throughout the employee master registration process.

What recommendations would you give to someone considering this product?

Facilitating full-scale employee orientation and onboarding. Management and Administration are responsible for storing all employee information digitally and creating user accounts for all employees.

Pros

Efficient Service
Includes Product Enhancements
Security Protects
Helps Innovate

Kamande G.

Role: Operations
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

A Resourceful HR Solution

Likeliness to Recommend

9 /10

What differentiates greytHR from other similar products?

I think what makes different from the rest is the fact that it is an all in our HR solution as it also comes with Payroll features.

What is your favorite aspect of this product?

Using greytHR is straightforward The software offers great HCM features It features leading payroll features making it better.

What do you dislike most about this product?

Really nothing has failed and so no dislikes for greytHR

What recommendations would you give to someone considering this product?

For an effective HCM software, I recommend greytHR because it offers than a business would need,

Pros

Continually Improving Product
Performance Enhancing
Unique Features
Efficient Service

greytHR

What is greytHR?

Company Details

Book a Free Demo Today!

greytHR Ratings

87 Likeliness to Recommend

94 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love greytHR?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Employee Record Includes workforce and employee data such as contact information, address, phone, employee identifiers, employment history, hire and release dates, etc.

Position Management Ability to control attributes of job and position titles, org structure and charting, job descriptions, and roles and responsibilities.

Workforce Planning Includes employee scheduling, shift tracking, adequate staffing level planning and alerts, location tracking and projects, and other tracking and reports.

Benefits Administration Employee participation in benefits programs such as paid time off, medical/dental/life insurance policies, 401k/RRSP participation, as well as self-service.

Payroll Administration Includes basic payroll, taxes and other deductions, check runs, deposits, and pay stubs.

Learning and Development All aspects of learning management systems, content and curriculum development, development plans, skills databases, certifications, and reporting.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Talent Management Includes recruiting and Application Tracking Systems functionality such as candidate tracking, job posting, advertising, background checks, and onboarding.

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Leave Management Tracking/administering employee leave, paid time off, short/long term leave (e.g. illness, personal, maternity, etc.), workflows for leave requests/approvals.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Payroll

Workforce Management - Midmarket

greytHR Reviews

Promod Kr. P.

Great tool for employee management

Likeliness to Recommend

Pros

Matt B.

Payroll and reports can now be processed quickly

Likeliness to Recommend

Pros

Kamande G.

A Resourceful HR Solution

Likeliness to Recommend

Pros

Feature Ratings

Time and Attendance

Employee Record

Position Management

Workforce Planning

Benefits Administration

Payroll Administration

Learning and Development

Performance Management

Talent Management

Talent Acquisition

Leave Management

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Ease of IT Administration

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Ease of Customization