GoTo Webinar Logo Award Winner Product Badge
GoTo Webinar Logo Award Winner Product Badge
GoTo

GoTo Webinar

Composite Score
8.8 /10
CX Score
9.2 /10
Category
GoTo Webinar
8.8 /10

What is GoTo Webinar?

GoTo Webinar webinar hosting services and tools make it possible to transform your online events into engaging experiences you and your attendees will look forward to. GoTo Webinar is an easy-to-use webinar platform allows you to have fun while presenting, and our fully interactive features ensure you keep attendees glued to their screens. From remote employee trainings to hybrid all-hands; pre-recorded product demos to multi-day conferences – GoTo Webinar makes events easy.

Company Details


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Awards & Recognition

GoTo Webinar won the following awards in the Virtual Event Management category

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GoTo Webinar Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Webinar.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
98%
Negotiation and Contract:
98%
Conflict Resolution:
99%
Strategy & Innovation:
99%
Service Experience:
100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Webinar?

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2% Negative
0% Neutral
98% Positive

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 92

Branding and Visual Customization

97

Exhibitor or Vendor Environment

96

Customer Support

95

Attendee Engagement

94

Social Media Channel Integration Outbound

94

Whitelabeling

93

Presentation/ Webinar Capabilities

93

Gamification

92

Vendor e-Commerce

92

Registration Process/Integration

92

Metric and Reporting

91

Vendor Capability Ratings

Average 90

Ease of Data Integration

93

Ease of Implementation

92

Ease of IT Administration

92

Product Strategy and Rate of Improvement

92

Business Value Created

91

Quality of Features

91

Breadth of Features

90

Ease of Customization

90

Usability and Intuitiveness

89

Availability and Quality of Training

89

Vendor Support

89

GoTo Webinar Reviews

Derek B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

To create events safely.

Likeliness to Recommend

9 /10

What differentiates GoTo Webinar from other similar products?

Through GoToWebinar I can hold an event safely. It has a very good 30-day trial where new users get access to GoToWebinar with 100 viewers, unlike GoToMeeting which can only get access for 25 people. It is expensive, however, it is a very profitable option.

What is your favorite aspect of this product?

I like it because it is a very profitable option to hold events frequently, record the events on video, download them, export them in different video files (with the ability to embed audio and video), the screen sharing function is very useful.

What do you dislike most about this product?

GoToWebinar is anything but difficult to use.

What recommendations would you give to someone considering this product?

GoToWebinar is a great option that allows you to stream webinars live, record, and send it to the participants once it's done.

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Helps Innovate

Gilbert T.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Ideal for robust webinars and video conferences.

Likeliness to Recommend

9 /10

What differentiates GoTo Webinar from other similar products?

Easy to use, it's great for large teams who want to host webinars or video conferences. It has great built-in tools for recording and editing video content, it offers nice integrations like SurveyMonkey or SurveySparrow which makes it easy for us to create surveys and polls easily. It has a very responsive support.

What is your favorite aspect of this product?

I like its robust and intuitive interface, easily run webinars whenever you need, send and receive private messages during webinars, high quality video and audio meetings, very affordable cost and easy integration with my Google Calendar and my Salesforce account.

What do you dislike most about this product?

I like the flexibility and functionality of this platform.

What recommendations would you give to someone considering this product?

This platform has very good and solid tools to manage our webinars and share files and instant information. It is very affordable in terms of cost and provides the ability to maintain constant communication.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Saves Time

Mohd. K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Best secure and user-friendly Webinar platform.

Likeliness to Recommend

9 /10

What differentiates GoTo Webinar from other similar products?

The most likeable feature is intuitive UI and super user-friendly. Installation and setup are very easy along with limitless access. Especially the "Raise hand" option is great to ask questions during ongoing sessions seamlessly. The availability of the GoToWebinar mobile application with the same set of features won my heart. No matter on which platform I am attending the session everywhere just in one click all feature is accessible that is why a non-technical user can also use it without any hiccup. GoToWebinar has additional access like filtering analytics, viewing different reports, report generation based on selected analytics.

What is your favorite aspect of this product?

I was actively a global webinar platform that got solved with the help of GoToWebinar.We are using GoToWebinar for training purposes as well. GoToWebinar is easy to use, even settings can be accessed very easily especially when we are using external speakers or/and microphones which make it super user-friendly. Just tap on the link shared by the organizers which will navigate to the ongoing session screen without even installing software as it supports the Web version very well. . It has a lot of available to arrange an event or training sessions, for example, ability to share your screen, switches control among different presenters, videos.

What do you dislike most about this product?

I already mentioned all the missing features which I am expecting in an upcoming release. So no more dislike from my end.

What recommendations would you give to someone considering this product?

GoToWebinar is a great tool to collaborate with a group of people to learn, educate and discuss among peers or even outside organisations. Therefore my overall experience is nice and interesting.

Pros

  • Trustworthy
  • Unique Features
  • Effective Service
  • Inspires Innovation

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