Emotional Footprint Awards 2024
Virtual Event Management
SoftwareReviews names AVIANET Virtual Event Platform, Airmeet, GoTo Webinar, and BigMarker as Virtual Event Management Emotional Footprint Award Winners.
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Virtual Event Management
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
GoTo
GoTo Webinar
GoTo Webinar webinar hosting services and tools make it possible to transform your online events into engaging experiences you and your attendees will look forward to. GoTo Webinar is an easy-to-use webinar platform allows you to have fun while presenting, and our fully interactive features ensure you keep attendees glued to their screens. From remote employee trainings to hybrid all-hands; pre-recorded product demos to multi-day conferences – GoTo Webinar makes events easy.
9.2
CX Score
CX
Score
+99
Net Emotional Footprint
Net Emotional
Footprint
94
Value Index
VALUE INDEX
AVIANET GmbH
AVIANET Virtual Event Platform
AVIANET Virtual Event Platform (VEP) is an innovative platform that enables businesses, organizations and institutions to hold virtual events that are engaging and productive for professionals with different backgrounds. Attendees can participate from any location, at any time and have all the necessary data available on their screens. The VEP is a powerful communication tool that combines the best of different technologies such as web and telepresence-based conferencing, live broadcasting and webcasting into one platform.
9.0
CX Score
CX
Score
+97
Net Emotional Footprint
Net Emotional
Footprint
94
Value Index
VALUE INDEX
Airmeet
Airmeet
Airmeet is a virtual events platform that allows you to host highly customizable AI powered virtual and hybrid events that can drive meaningful interactions and measurable outcomes with immersive virtual experiences. The platform empowers event organizers, marketers, and recruiters to create experiences that go beyond the ordinary, blending seamless technology with human interaction.
9.0
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
92
Value Index
VALUE INDEX
BigMarker.com LLC
BigMarker
BigMarker's full-featured webinar hosting services enable you to host webinars and online events, from a web browser, without requiring your attendees to download software or plugins. BigMarker's leading live video platform is the perfect way to create an aspirational virtual event. Design every aspect of the live experience from how panel discussions look, to Interactive Q&A sessions, to call to actions.
8.7
CX Score
CX
Score
+98
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
Other Evaluated Vendors
Whova Inc
Whova
Whova is an all-in-one event management solution that makes events modern and trendy, attracts and engages attendees effectively, and helps event organizers save time when managing event logistics. Whova’s platform consists of an award-winning event app, easy online registration, powerful event marketing, and time-saving event management tools.
8.6
CX Score
CX
Score
+94
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
Hubilo Inc
Hubilo
Hubilo makes it possible for organisations to provide an engaging & interactive event experience to their global audience and transform the way people connect, interact and host events. Hubilo will become the central system of records for the event industry and unlock massive insights and value from their event by tracking interactions and engagement metrics across attendees, sponsors, organisers, and speakers.
8.4
CX Score
CX
Score
+96
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
vFairs LLC
vFairs
vFairs is an end-to-end event management platform that helps event planners and professionals to plan, build, promote, and execute events of any kind. This all-in-one platform provides event planners with a complete set of solutions like event registration, ticketing, custom event sites, branded mobile apps, lead capture apps, virtual events, webinars, badge printing, and check-in apps. It also provides AI-powered content & email marketing software to promote events, analytics to understand performance, and planning tools like budgeting, accommodation management, and abstract management.
8.2
CX Score
CX
Score
+95
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Cvent Inc.
Cvent Attendee Hub
Spark engagement with a virtual event platform. Connect with your virtual event attendees. Boost their interaction with you, sponsors, exhibitors, and each other.
8.2
CX Score
CX
Score
+77
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
Swoogo
Swoogo
Your virtual event needs somewhere to hang out, and there's a party at our place. From registration to day-of-event pages, streaming to engagement, The Swoogo platform is a perfect home for your virtual events.
8.1
CX Score
CX
Score
+85
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
Remo
Remo
Remo Conference helps creators, coaches, and event organizers create immersive online events right from your computer Chrome browser where users can learn and connect with each other just like real life. Remo is the first web-video platform that allows people to have face-to-face networking online just like in-person events that build meaningful relationships and conversations.
8.1
CX Score
CX
Score
+95
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
ON24, Inc.
ON24
The ON24 Digital Experience Platform makes it easy to create, scale and personalize engaging webinar, virtual event and multimedia content experiences. Turn audience engagement into actionable insights with prospect, experience and network analytics powered by ON24 Intelligence.
7.9
CX Score
CX
Score
+87
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
RingCentral, Inc
RingCentral Events
RingCentral Events (formerly Hopin Events) is the first all-in-one live online events platform where attendees can learn, interact, and connect with people from anywhere in the world. Run personalized AI-powered events that reflect your brand, build community, and create a lasting impression with your audience from start to finish.
7.0
CX Score
CX
Score
+80
Net Emotional Footprint
Net Emotional
Footprint
74
Value Index
VALUE INDEX
Pheedloop
PheedLoop
PheedLoop is a true end-to-end on-site, virtual and hybrid event management and engagement platform. PheedLoop supports everything from native streaming, virtual exhibit halls, badge printing, registration, synced speaker/exhibitor portals, and instant mobile apps, to on-site check-in, floor plans, automated surveys, native video networking, and exhibitor/sponsor monetization systems. PheedLoop is the ultimate streamlined event management system and is used by events of all types and sizes up to tens of thousands of attendees. PheedLoop primarily serves corporate, association, academic, and government clients including Shopify, IBM, and the Government of Canada.
6.5
CX Score
CX
Score
+65
Net Emotional Footprint
Net Emotional
Footprint
78
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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