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Looker

Composite Score
7.8 /10
CX Score
8.1 /10
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In Partnership With SelectHub

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Looker
7.8 /10

What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

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Awards & Recognition

Looker won the following awards in the Business Intelligence & Analytics – Enterprise category

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Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

2
Since last award

97 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
90%
Negotiation and Contract:
85%
Conflict Resolution:
90%
Strategy & Innovation:
85%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

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0% Negative
9% Neutral
91% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Friendly Negotiation
  • Reliable

Feature Ratings

Average 79

Data Exploration and Visualization

85

BI Security

83

Operational Reporting Capabilities

82

Collaboration

82

Real-Time Visualization

81

Dashboard

81

Intelligent Alerts and Notifications

80

Self Service and Ad Hoc Capabilities

80

Data Connectors and Data Mashup

79

BI Platform Administration

79

Spatial Analysis

78

Vendor Capability Ratings

Average 82

Business Value Created

86

Ease of Implementation

86

Ease of Data Integration

85

Quality of Features

83

Vendor Support

83

Usability and Intuitiveness

82

Ease of IT Administration

82

Breadth of Features

82

Product Strategy and Rate of Improvement

79

Ease of Customization

79

Availability and Quality of Training

77

Looker Reviews

OMUADA D.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

wonderful Data Platform

Likeliness to Recommend

6 /10

What differentiates Looker from other similar products?

Looker doesn’t move or store your data

What is your favorite aspect of this product?

My favorite aspect of Looker is its powerful data modeling layer, LookML

What do you dislike most about this product?

Compared to tools like Power BI, some third-party integrations still need workarounds or added configuration.

What recommendations would you give to someone considering this product?

Use the Community & Support Resources

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

Vipul J.

  • Role: Operations
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

Innovating tool to replace tableau for Data Needs

Likeliness to Recommend

8 /10

What differentiates Looker from other similar products?

Google Looker is a tool with deep customization, complex data modeling, and integration with Google Cloud, Looker is a great choice. On the other hand, if user-friendly interfaces, powerful data visualization, and ease of use are your priorities, Tableau could be more suitable

What is your favorite aspect of this product?

integration with Google Cloud

What do you dislike most about this product?

greater complexity for advanced uses, higher costs, and limited out-of-the-box visualization options.

What recommendations would you give to someone considering this product?

Worth trying to experience if you have been using Tableau to have a fair comparison and decide on Which product has what and which hasn't

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Fabricio V.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Plug and Play Solution for Reporting

Likeliness to Recommend

10 /10

What differentiates Looker from other similar products?

Being a Google solution comes with perks, but the solution itself stands out

What is your favorite aspect of this product?

Easy of use, I can create any report myself, make it useful and looking good without the need of programming or IT support.

What do you dislike most about this product?

Nothing at the moment

What recommendations would you give to someone considering this product?

Try it out

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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