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Looker

Composite Score
7.9 /10
CX Score
8.1 /10
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Looker
7.9 /10

What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

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Awards & Recognition

Looker won the following awards in the Business Intelligence & Analytics – Enterprise category

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Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

3
Since last award

96 Plan to Renew

4
Since last award

79 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

0% Negative
6% Neutral
94% Positive

Pros

  • Respectful
  • Fair
  • Acts with Integrity
  • Friendly Negotiation

Feature Ratings

Average 80

Data Exploration and Visualization

84

BI Security

84

Real-Time Visualization

84

Self Service and Ad Hoc Capabilities

82

Collaboration

82

Dashboard

82

Spatial Analysis

81

Operational Reporting Capabilities

81

Intelligent Alerts and Notifications

81

Mobile

78

BI Platform Administration

78

Vendor Capability Ratings

Average 83

Quality of Features

86

Usability and Intuitiveness

86

Breadth of Features

86

Ease of Data Integration

85

Business Value Created

85

Ease of Implementation

84

Ease of IT Administration

84

Vendor Support

81

Product Strategy and Rate of Improvement

79

Ease of Customization

77

Availability and Quality of Training

77

Looker Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2020

Simple and easy to use!

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2020

Simple view and easy to understand

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service
  • Role: Information Technology
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2020

works with all platforms and easily customizable

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Efficient Service
  • Acts with Integrity
  • Client's Interest First