Google

Looker

Composite Score

7.9 /10

CX Score

8.1 /10

29 Reviews Write a Review

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What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

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Awards & Recognition

Looker won the following awards in the Business Intelligence & Analytics – Enterprise category

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0 Top Rated Capabilities

1 Top Rated Features

2023

1 Top Rated Capabilities

2 Top Rated Features

2022

Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

3
Since last award

96 Plan to Renew

4
Since last award

79 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

0% Negative

6% Neutral

94% Positive

Pros

Respectful
Fair
Acts with Integrity
Friendly Negotiation

Feature Ratings

Average 80

Data Exploration and Visualization

BI Security

Real-Time Visualization

Self Service and Ad Hoc Capabilities

Collaboration

Dashboard

Spatial Analysis

Operational Reporting Capabilities

Intelligent Alerts and Notifications

Mobile

BI Platform Administration

Vendor Capability Ratings

Average 83

Quality of Features

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Business Value Created

Ease of Implementation

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Also Featured in...

Business Intelligence & Analytics - Midmarket

Score 8.4

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Customer Intelligence

Score 8.2

View Looker in this category (opens in a new tab)

Sales Analytics

Score 8.1

View Looker in this category (opens in a new tab)

Looker Reviews

Nika B.

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Fast and flexible platform for data

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

First of all customization is what I really like in looker, having the options to fit and sort the data to the required details is awesome. Platform gives the ability to add/remove data filters at your will. You can save anything you create, as dashboard, look or just download the raw data with different formats. It's great for visualization as well, as it offers different ways to visualize the data!

What is your favorite aspect of this product?

Favorite aspect would be the learning curve to use looker, it looks really hard and complicated, but once you get the basics down, it's just smooth sailing forward. You can filter data according to your needs, save it and adjust anytime you want!

What do you dislike most about this product?

Sometimes the speed is an issue, if a lot of people are using looker, it can have a bit unpleasant loading times. Also as mentioned it can seem rough at the start, when you look at the UI, you might get lost in it.

What recommendations would you give to someone considering this product?

It seems difficult to use at the start, but give it some time and focus on basics and you will improve quickly from there!

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Role: Operations
Industry: Shipping
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Apr 2022

Easy to use, but slow sometimes

Likeliness to Recommend

8 /10

Pros

Enables Productivity
Unique Features
Client's Interest First
Helps Innovate

Prateek A.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2022

A good data analytics and visualization tool

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

Looker is developed by Google and is mainly used for data analytics and visualizations. We have used Looker for one of the data analytics projects where we have developed a customized data dashboard. Looker is a very efficient and customized solution.

What is your favorite aspect of this product?

1) Looker is a reliable and secured solution. 2) It can be integrated with various data sources. 3) It works on ETL methodology, i.e., extract, transform, and Load. 4) Good vendor support.

What do you dislike most about this product?

1) The user community is not so wide and hence resolving an issue online is a bit tidy task. 2) Lot of online data connectors are missing. 3) Requires addition of new and advanced charts, graphs, etc. for visualizations. 4) Integration with 3rd party vendors softwares such as Microsoft Office, AWS is quite complex.

What recommendations would you give to someone considering this product?

You can go with it if you have not a large amount of data for the transformation.

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Looker

What is Looker?

Company Details

Book a Free Demo Today!

Awards & Recognition

Looker Ratings

84 Likeliness to Recommend

3 Since last award

96 Plan to Renew

4 Since last award

79 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Looker?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Exploration and Visualization Ability to visually manipulate, interact with, and explore data, and perform basic descriptive statistics and pattern detection.

BI Security Data access control management, including access permissions management, user authentication and enforcement of access permissions via technology.

Real-Time Visualization Ability to analyze and visualize data as soon as it becomes available via data-streaming pipelines.

Self Service and Ad Hoc Capabilities Selected user groups are able to interact with BI data, slice and dice, and find answers on their own.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Spatial Analysis Ability to natively visualize and analyze spatial data out of the box tied to postcode, zipcode or spacial co-ordinates.

Operational Reporting Capabilities Real-time detailed reporting to support operational business processes.

Intelligent Alerts and Notifications Ability to create, manage, send and receive notifications, enhancing efficiency and productivity.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

BI Platform Administration Centralized console to manage BI portal administration. Management metrics and reports on usage, resource utilization, security, and other activities.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Business Intelligence & Analytics - Midmarket

Customer Intelligence

Sales Analytics

Looker Reviews

Nika B.

Fast and flexible platform for data

Likeliness to Recommend

Pros

Easy to use, but slow sometimes

Likeliness to Recommend

Pros

Prateek A.

A good data analytics and visualization tool

Likeliness to Recommend

Pros

3
Since last award

4
Since last award

2
Since last award

Feature Ratings

Data Exploration and Visualization

BI Security

Real-Time Visualization

Self Service and Ad Hoc Capabilities

Collaboration

Dashboard

Spatial Analysis

Operational Reporting Capabilities

Intelligent Alerts and Notifications

Mobile

BI Platform Administration

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Business Value Created

Ease of Implementation

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training