Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Security

84

Workflow Automation

84

Drag and Drop Design

83

Field Configuration and Customization

82

Version Management

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Adil B.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

The best tool to conduct online surveys

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It's great for collecting data that will then be fed into a spreadsheet. I find that viewing and analyzing data in spreadsheets is really useful for me, and so I appreciate this part of the functionality.

What is your favorite aspect of this product?

The graphs and charts that Google Forms outputs based on survey responses is really useful for creating presentations and for parsing the data. I love this automatic feature since I am not one who works with data per se.

What do you dislike most about this product?

Google Forms is great when you need to set up a quick survey. It's very fast and easy to use, and most people are familiar with it. However, it's probably not as appropriate for massive sample sizes or statistical research. It also doesn't always appear very professional in the business world compared to more robust solutions like Qualtrics.

What recommendations would you give to someone considering this product?

Highly recommended for online surveys and data collection

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Client's Interest First

Anuj C.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy and quick to fill out surveys.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Setting up Google Forms is easier and faster than setting up other poll tools, and it's also very simple to share.

What is your favorite aspect of this product?

I love how easy it is to make a form and how Google Sheets automatically files the information I enter into it.

What do you dislike most about this product?

Limited customization

What recommendations would you give to someone considering this product?

for quick polls or getting comments, especially if you want a free choice with no extras.

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Effective Service

Subina A.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Good product, easy to use

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Number of features which are easy to navigate

What is your favorite aspect of this product?

Data collection is easier

What do you dislike most about this product?

Sharing with outsiders

What recommendations would you give to someone considering this product?

Definitely useful

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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