Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Security

84

Workflow Automation

83

Drag and Drop Design

83

Field Configuration and Customization

82

Version Management

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2024

Easy Way to Collect Data: Reviewing Google Forms

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Iyer A.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

A great tool for general team/client surveys

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

In app/web creation of polls vs making barebones ones to send out

What is your favorite aspect of this product?

Doesn't require any complementary software for finished product.

What do you dislike most about this product?

Is a bit limited in it's uses outside of it's primary directive, but I guess most google products are like that.

What recommendations would you give to someone considering this product?

If you have high web traffic and need polls, or remote team members this is great.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Breno M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Shows statistical analysis of collected data.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Because of its integration with Google Classroom, an educational platform, Google Forms makes it simple to make and distribute tests and quizzes in learning contexts.

What is your favorite aspect of this product?

Since Google Forms makes it simple to disseminate and gather responses, I enjoy using them for emails straight from the site. You can add conditional logic, change the layout, and plugins to extend the capabilities of Google Forms.

What do you dislike most about this product?

There can be storage restrictions on how many answers and forms you can save in Google Drive, particularly for free accounts.

What recommendations would you give to someone considering this product?

Because of its user-friendly interface and ease of use, I suggest Google Forms. With it, users can easily generate forms and surveys without needing to possess complex technical knowledge.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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