Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Security

84

Workflow Automation

83

Drag and Drop Design

83

Field Configuration and Customization

82

Version Management

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Lucia D.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Features are impressive

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

With Google Forms, everyone can edit and refine the questions simultaneously, which keeps things smooth.

What is your favorite aspect of this product?

The feature that truly shines for me is the ability to collaborate on forms in real-time. It's a lifesaver when you're wrangling feedback from multiple team members

What do you dislike most about this product?

Imagine a form that adapts to the user's answers, only showing them relevant questions – that would be a true game-changer for crafting targeted surveys that don't send people running for the hills

What recommendations would you give to someone considering this product?

Before unleashing a Google Form on the world, make sure your questions are clear and concise. Nobody likes a confusing form

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Client Friendly Policies

Bharath K.

  • Role: Operations
  • Industry: Energy
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Excellent product

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It's uniqueness and simple structure

What is your favorite aspect of this product?

Simplicity of the forms and security

What recommendations would you give to someone considering this product?

Prompt Tech support whenever there are issues

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Effective Service

Abhishek U.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Collecting data of users is easy

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms is user friendly and easy to use as compared to others

What is your favorite aspect of this product?

We can collect the user data in a very easy way without having in depth technical knowledge also.

What do you dislike most about this product?

As of now nothing is to be disliked about this product. For me everything is good about this product

What recommendations would you give to someone considering this product?

If anyone doesn't have very much technical expertise and want to collect the users data it's best to use Google forms as it is very much convenient to use

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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