Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Security

84

Workflow Automation

83

Drag and Drop Design

83

Field Configuration and Customization

82

Version Management

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Shivam A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Best e-form tool for businesses

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The major differentiator is the ease with which the google form connects with Google sheets, making it so much easier to analyze custiomer data filled in the form. It's the integrations offered within the google suite which acts as the main source of differentiator.

What is your favorite aspect of this product?

The best thing about Google forms is that I can invite my teammates to collaborate on the form. Also, the wide range of e-form features such as MCQs, short answers and more types of questions ensure that all the necessary data is captured.

What do you dislike most about this product?

There's nothing much to dislike. However, there's one thing which can be improved - it's UI. It can be made more seamless like other google products.

What recommendations would you give to someone considering this product?

Just go for it!

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Khushboo Garg G.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Making questionnaire/ surveys is easy with Google

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

They are cost effective, easy to set up, secure and provide real time monitoring and analysis of responses. Time saving!

What is your favorite aspect of this product?

Getting the responses from these convert into excel by just a click! I have used it to maintain my class records, to analyze response on my survey and have also prepared a lot of assignments for my students here.

What do you dislike most about this product?

Very less theme options available to set up a google form. For example: Being an accounts teacher I want some theme that matches my questionnaire but I don't have enough of them inbuilt in the software.

What recommendations would you give to someone considering this product?

Its an easy to use software that anyone can use. A must try!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vanika R.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Great solution for empowering data gathering

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Its easy to use interface with many options for the data gathering

What is your favorite aspect of this product?

the easy to use interface

What do you dislike most about this product?

data interpretation part should be improved, plus more complex type questions should be added in the model

What recommendations would you give to someone considering this product?

it is a great product for enhancing the data driven decisions

Pros

  • Enables Productivity
  • Fair
  • Transparent
  • Helps Innovate

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