Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Security

84

Workflow Automation

83

Drag and Drop Design

83

Field Configuration and Customization

82

Version Management

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Silvana G.

  • Role: Finance
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Great tool.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google is very easy to use. You can also use mobile version, and this makes a huge difference for me compared to the other products.

What is your favorite aspect of this product?

Mobile version and the simplicity of google is my favorite feature.

What do you dislike most about this product?

I like all of it, no bad things to say about google.

What recommendations would you give to someone considering this product?

Try it and you will not be disappointed.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Mar 2024

Google forms, satisfies all norms!!

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sidra A.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Quick and Easy to execute and get results

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms stands out for its simplicity, integration with other Google services, real-time collaboration, and robust features such as automatic data analysis and customizable templates.

What is your favorite aspect of this product?

My favorite aspect of Google Forms is its user-friendly interface, which makes creating surveys and collecting data effortless.

What do you dislike most about this product?

I find Google Forms somewhat limited in its advanced customization options, which can be a drawback for users seeking highly tailored survey experiences like monkey.com

What recommendations would you give to someone considering this product?

Good for beginners

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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