Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Security

84

Workflow Automation

83

Drag and Drop Design

83

Field Configuration and Customization

82

Version Management

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Payal P.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

It is easy to use but sometimes it ake complex whi

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It is different and sometimes difficult to enter formulae

What is your favorite aspect of this product?

we can start and use it in a single click

What do you dislike most about this product?

complexity in formulae

What recommendations would you give to someone considering this product?

it should make thier formulae more easier

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Josh G.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Fantastic Data Collection Tool

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It is free and built by Google

What is your favorite aspect of this product?

How it is so well integrated

What do you dislike most about this product?

It has it's limitations since it is free

What recommendations would you give to someone considering this product?

If you need a free product. You can't go better than this!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Under Delivered

Imran A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Form submission and creation is so easy now.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google form is different than others just because it's a product of Google. You will get 3d party integration with it. Also as a google product, it's more secure.

What is your favorite aspect of this product?

I love it because you don't need to be an expert to use it and also it's user friendly. It's form creation is also good and easy.

What do you dislike most about this product?

If you want to do some advance task or form creation, then this may not be the perfect solution for you.

What recommendations would you give to someone considering this product?

It was totally a life changer for me. It saves me time to take user's personality, datas and many more. So you can start using it. It will be really beautiful.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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