Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Security

84

Workflow Automation

83

Drag and Drop Design

83

Field Configuration and Customization

82

Version Management

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Richa V.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Great features for data collection

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms' integration, ease of use, collaboration features, and affordability set it apart in the market.

What is your favorite aspect of this product?

favorite aspects of Google Forms is its simplicity and ease of use. Whether you're creating a simple survey or a complex form, the interface is intuitive and straightforward

What do you dislike most about this product?

While Google Forms does support basic conditional logic for branching questions, it's not as robust as some other form-building tools.

What recommendations would you give to someone considering this product?

Before getting started, clearly define your objectives and the type of data you need to collect. This will help you choose the appropriate question types and form structure.

Pros

  • Saves Time
  • Client Friendly Policies
  • Acts with Integrity
  • Transparent

Ogunleye A.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Good product

Likeliness to Recommend

7 /10

What differentiates Google Forms from other similar products?

It's easy to use: User friendly attribute.

What is your favorite aspect of this product?

The Interface is very easy and not complicated.

What do you dislike most about this product?

It does not have a well secured End to end encryption for Surveys.

What recommendations would you give to someone considering this product?

It is the cheapest option.

Pros

  • Reliable
  • Saves Time
  • Client Friendly Policies
  • Fair

Cons

  • Commodity Features

Ekta S.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

User friendly enchanting product

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

1) Very easy to use 2) Good to create survey forms and summarize responses 3) Efficiency and perfection

What is your favorite aspect of this product?

1) Graphs and charts which are generated as a part of the result 2) File uploads which make things easier

What do you dislike most about this product?

1) Templates not available for MCQ Quizzes or exams 2) Section creation is not enabled

What recommendations would you give to someone considering this product?

1) Best product to create forms and surveys 2) Utilize to its complete capacity

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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