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Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Security

84

Workflow Automation

83

Drag and Drop Design

83

Field Configuration and Customization

82

Version Management

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2024

Excellent Survey opinion management tool

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Paulo Henrique F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to use, free, amazing product

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It’s really easy to use, to managed it

What is your favorite aspect of this product?

It’s free

What do you dislike most about this product?

We don’t have so much options to personalize

What recommendations would you give to someone considering this product?

More ways to personalize

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Yogendra S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

The Easiest Way To Collect Details, Data and Vote

Likeliness to Recommend

7 /10

What differentiates Google Forms from other similar products?

FIrstly there is no requirement of training and Google products is widely used, which is intuitive, simple and having a plehtora of essential features is more than enough to use it over any other similar tools.

What is your favorite aspect of this product?

Its simple, intuitive, and works best in both web, android and IOS. Besides that it is easier to collect information from the client, taking feedback from the team with MCQ's an pre0defined formatting of questions.

What do you dislike most about this product?

That it lacks in integration with third party integrations like payment gateway and CRM. Also, there is not possibility for setting custom rules for formats like emails or phone numbers ane no offline access.

What recommendations would you give to someone considering this product?

If you need an simple tool that serves its purpose where you just need to gather feedback and not needed to set custom rules in the answer it is best to have it.

Pros

  • Enables Productivity
  • Inspires Innovation
  • Caring
  • Saves Time

Cons

  • Vendor's Interest First
  • Under Delivered

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