Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Security

84

Workflow Automation

84

Drag and Drop Design

83

Field Configuration and Customization

82

Version Management

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Himaanshu L.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

It's easy to use, cost effective, great features

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It's a simple user interface with features and customization.

What is your favorite aspect of this product?

Its ready templates, free of charge for standard google accounts, and cloud based option

What do you dislike most about this product?

There is no payment integration, and it has limited customizations and themes.

What recommendations would you give to someone considering this product?

I would surely suggest using Google Forms for conducting surveys, registration forms, test assignments, and many more.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Jasrah ..

  • Role: Human Resources
  • Industry: Food and Beverage
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

AMAZING FOR CREATING FORMS

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms differentiates itself from other similar products through its seamless integration with the Google Workspace ecosystem, ease of use, real-time collaboration, and accessibility features. It offers a user-friendly interface, automatic data collection into Google Sheets, and robust sharing options, making it ideal for both personal and professional use.

What is your favorite aspect of this product?

My favorite aspect of Google Forms is its seamless integration with Google Sheets, allowing for real-time data collection and analysis. This integration streamlines the workflow, making it easy to manage and interpret responses efficiently.

What do you dislike most about this product?

The feature I dislike most about Google Forms is its limited customization options for form design and aesthetics. It lacks advanced styling capabilities, making it challenging to create visually distinctive and branded forms.

What recommendations would you give to someone considering this product?

For someone considering Google Forms, I recommend: Utilize Google Workspace Integration: Leverage its seamless integration with Google Sheets, Docs, and other Google Workspace tools for efficient data management and collaboration. Explore Add-ons: Enhance functionality by exploring available add-ons for features like advanced analytics, form timers, and custom notifications.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Kushal V.

  • Role: Consultant
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

fantastic product

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

better usability and ease

What is your favorite aspect of this product?

easy to use and edit

What do you dislike most about this product?

more options needed

What recommendations would you give to someone considering this product?

highly recommended

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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