Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Security

84

Workflow Automation

84

Drag and Drop Design

83

Field Configuration and Customization

82

Version Management

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Phil S.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Paperwork into Pixel-Perfect Perfection

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

We use it for everything – customer surveys, feedback on conservation initiatives, even internal employee satisfaction polls.

What is your favorite aspect of this product?

You can create forms that perfectly match your branding and ask targeted questions to gather the data you need.

What do you dislike most about this product?

The default layouts aren't exactly inspiring.

What recommendations would you give to someone considering this product?

If you're tired like me, of clunky paper forms and want to gather valuable data in a user-friendly way, Google Forms is a fantastic option

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Client Friendly Policies

Krishna G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Fantastic Product!!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Integration with Google Ecosystem, Ease of Use, Cost and Accessibility

What is your favorite aspect of this product?

Google Forms is its simplicity and ease of use. easy for both members of creators and respondents to navigate and interact with forms.

What do you dislike most about this product?

Limited Customization Options Limited Question Types Limited Analysis and Reporting Features

What recommendations would you give to someone considering this product?

Google Forms offers a variety of pre-built templates for surveys, quizzes, event registrations, feedback forms, and more. Take advantage of Google Forms' conditional logic feature to show or hide questions based on respondents' previous answers. This can help personalize the form experience and streamline the process for respondents.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Prateek S.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Versatile and Survey Solution

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google form stands out for its seamless integration with other google workspace apps , intuitive interface , and extensive wide range of question types, user friendly option for data collection and surveys.

What is your favorite aspect of this product?

My favorite aspect of google form is its simplicity combined with powerful features like real - time collaboration , easy integrations with google sheet for data analysis and the ability to customize the form theme

What do you dislike most about this product?

I had not like they have limited customization options for form design and branding in Google form.

What recommendations would you give to someone considering this product?

Consider google form for its simplicity user friendly interface , versatility and seamlessly integration with other google workspace.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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