Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Security

84

Workflow Automation

84

Drag and Drop Design

83

Field Configuration and Customization

82

Version Management

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Anna A.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Easy to Use and Integrated with Google Workspace

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms is an easy to use solution that is already fully integrated and included in Google Workspace for businesses. It contains most highly needed features for surveys and forms and is now more customizable through extensions and add-ons with third party integrations.

What is your favorite aspect of this product?

It's direct integration as part of the Google Workspace Suite.

What do you dislike most about this product?

It doesn't do a great job of data visualization and navigation some of the settings isn't super clear.

What recommendations would you give to someone considering this product?

If you already use Google Workspace and need a simple and easy to use form and survey tool, you've already got it!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Sakshi K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

The Best Survey & Form Platform

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms stands out with its seamless integration with other Google services, user-friendly interface, real-time collaboration, and powerful data analysis tools, making it ideal for efficient data collection.

What is your favorite aspect of this product?

My favorite aspect of this product is its intuitive interface, making data collection effortless and analysis streamlined for better decision-making

What do you dislike most about this product?

The limited customization options and lack of advanced features in Google Forms hinder the creation of professional, dynamic surveys tailored to specific needs.

What recommendations would you give to someone considering this product?

If you're considering Google Forms, prioritize its simplicity, integration with Google Workspace, and powerful survey customization tools for effective data collection and analysis.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Saves Time

Akshay k.

  • Role: Student Academic
  • Industry: Agriculture
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Google Forms for Better Efficiency and speed

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It is simple and lightweight and allow you to collect basic responses to most types of questions you might want to ask.

What is your favorite aspect of this product?

Simplicity and the breadth of feature that it provides free of cost.

What do you dislike most about this product?

There are not many dislikes about this product, so enjoy using it.

What recommendations would you give to someone considering this product?

I'm giving advice to use it in their organization for better and fast working.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Saves Time
  • Fair

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