Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Security

84

Workflow Automation

84

Drag and Drop Design

83

Field Configuration and Customization

82

Version Management

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Mark R.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

The most simple to use option.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The way it works in collaboration with the other products in the G Suite so well - it makes the integration with the class side of things a lot easier.

What is your favorite aspect of this product?

How reliable it is for me to be able to assign a quiz and get results that are easy to understand. It just works really well.

What do you dislike most about this product?

The lack of flexibility with customizing themes and appearances, it's pretty obvious when you're using a Google form most of the time.

What recommendations would you give to someone considering this product?

It's the best and easiest to use of the bunch.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ravi R.

  • Role: Operations
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Good Product but needs improvement

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

I mean it comes with your office suite bundle so you don't have to spend extra and you may move your budget to other tools. Secondly, it does it's job and it's very easy to implement and train.

What is your favorite aspect of this product?

Ease of usage and potentially zero training required to use the product

What do you dislike most about this product?

The development process of adding a new feature from Google takes ages they could do much better and atleast come up with prod improvements every quarter.

What recommendations would you give to someone considering this product?

If you are looking for a forms which is easy and can be used by anyone in your org without compromising your security you may blindly choose forms, one of the best products in market.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Acts with Integrity

Aviral G.

  • Role: Finance
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Trusted and Tiime saver

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Easy to use.... Quick and can be customized

What is your favorite aspect of this product?

Survey and gathering INFORMATION in remote mode

What do you dislike most about this product?

Cant send reminders to fill the survey

What recommendations would you give to someone considering this product?

The best one available in the marker

Pros

  • Helps Innovate
  • Unique Features
  • Client's Interest First
  • Generous Negotitation

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