Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Security

84

Workflow Automation

84

Drag and Drop Design

83

Field Configuration and Customization

82

Version Management

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Devesh p.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Great tool for customer survey !

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

What makes it different is that it is so easy to create and easy to implement anywhere either on the website or on linkedin profile like I used . It has worked flawlessly and helped me collect feedback forms and helps in improving client retention. We also use it as client lead generation form and there it also works best.

What is your favorite aspect of this product?

I like how easy it is to implement and records can be save directly to Google sheets which help us targeting our leads in a much better way . I used in my personal website as well and it worked just great.

What do you dislike most about this product?

There is nothing that I dislike about the Google sheet but it would be much much better if it also provides payment options.

What recommendations would you give to someone considering this product?

I recommend using Google forms with Google sheet for better results.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Md M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Google Forms are user centric

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google form gives the easy to submit survey and unique response. But it also helps in taking weekly test for my tech and associates understanding of my IT process. The fix windows feature helped me to stop open book exam of the team.

What is your favorite aspect of this product?

It's easy to prepare as an admin and deploy. And it's integration with spreadsheet gives out instant number of response calculation and collective data.

What do you dislike most about this product?

Using since the existence of the tool in 2008, only one time I faced that forms crashed and didn't took my records. So that was really not good, but the story is long back in 2011-12

What recommendations would you give to someone considering this product?

Get the basic training done if you are using it as an administrator. Cause that will help you to collect proper data to enhance the understanding and evaluation of any data.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Aayush S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Minimalist approach and design

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Very easy to use you can make a fors with 10 fields in 2 minutes

What is your favorite aspect of this product?

Time saving and no prior knowledge required

What do you dislike most about this product?

Less functionalities

What recommendations would you give to someone considering this product?

Even donkey can you Google forms

Pros

  • Enables Productivity
  • Friendly Negotiation
  • Helps Innovate
  • Performance Enhancing

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