Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Security

84

Workflow Automation

84

Drag and Drop Design

83

Field Configuration and Customization

82

Version Management

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Joan H.

  • Role: Sales Marketing
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Your Go-To Tool for Data Gathering Done Right!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

What distinguishes Google Forms is its simplicity combined with powerful functionality. Google Forms offers an intuitive interface that makes creating and distributing surveys a breeze, while also providing robust data analysis features

What is your favorite aspect of this product?

Google Meet's seamless integration with Google Sheets. This connection allows us to automatically sync survey responses into a spreadsheet, where we can easily manipulate and analyze the data. This integration not only saves time but also enhances our ability to make data-driven decisions quickly

What do you dislike most about this product?

It lacks some advanced features found in more specialized survey tools, like branching logic or advanced analytics.

What recommendations would you give to someone considering this product?

If you’re in need of a straightforward, effective tool for surveys and data gathering, I recommend giving Google Forms a try. Its simple and powerful.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Conor S.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Very easy to use and implement at low price

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms is incredibly easy to use, and has an often-strong enough free version that is available to quickly set up and use forms for customer feedback, as well as internal team usage and feedback.

What is your favorite aspect of this product?

The ease-of-use and implementation. While it is a Google product, it is also easy to use in conjunction with non-Google productivity tools and applications.

What do you dislike most about this product?

I don't have an significant issues with the product. It is relatively straightforward, so it might not have all the bells and whistles of more complex, higher-priced products.

What recommendations would you give to someone considering this product?

If you are looking for a straightforward forms and/or survey-builder product, it's hard to do better or implement more efficiently than if you are using Google Forms.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ishita M.

  • Role: Industry Specific Role
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Decent enough

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google Forms offers a simple, intuitive interface that makes it easy for anyone to create and distribute forms quickly, even without prior experience. It provides a variety of pre-designed templates that cater to different needs, making the form creation process faster.

What is your favorite aspect of this product?

You can create, share, and collect responses from a form within minutes, with minimal setup required.

What do you dislike most about this product?

Google Forms does not support direct payment collection, which is a drawback if you need to collect payments alongside form responses.

What recommendations would you give to someone considering this product?

no bad. decent enough. simple and easy. not too many features

Pros

  • Effective Service
  • Saves Time
  • Continually Improving Product
  • Performance Enhancing

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