Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Security

84

Workflow Automation

84

Drag and Drop Design

83

Field Configuration and Customization

82

Version Management

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Riya D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Versatility in surveys and data collection!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

For me what differentiates Google Forms from other similar products is its simple integration with other Google Workspace tools like Google Sheets, Docs, and Drive. This integration helps me to easily collect data and automatically sync it with a Google Sheet for analysis, saving my lot of time.

What is your favorite aspect of this product?

I appreciate its simplicity and ease of use. I love how quickly I can create a form for a survey, quiz, or quick poll. Its inherent interface features drag-and-drop options that make organizing my questions and sections effortless. Additionally, the flexibility to customize questions with various types like multiple-choice, short answer, or file uploads is a great feature that I cherish.

What do you dislike most about this product?

There is nothing that I dislike about Google Forms.

What recommendations would you give to someone considering this product?

I would say by using Google Forms, you can save time and generate ideas through a variety of templates. Even if you plan to make significant customizations, using a template as a starting point can help incite your project.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Effective Service

MD S.

  • Role: Vendor Management
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

"Fantastic product!"

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Ease of use

What is your favorite aspect of this product?

Ease of Use, Its theme building, its integration to different software's.

What do you dislike most about this product?

nothing to dislike

What recommendations would you give to someone considering this product?

It is from google, So I can trust on that, Easy to use is also a thing to consider it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Paweł M.

  • Role: C-Level
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Legacy product in a captive environment

Likeliness to Recommend

1 /10

What differentiates Google Forms from other similar products?

Google Forms is a great packaged deal when you start using Google Workspace. It's straightforward and integrates well with other Google apps, making it convenient for beginners and basic needs.

What is your favorite aspect of this product?

My favorite aspect is its simplicity and ease of access. Google Forms is perfect for quickly creating surveys and collecting data without any cost, which is ideal for small projects or personal use.

What do you dislike most about this product?

The major downside is its design and scalability. It doesn't look modern and lacks advanced customization options, making it feel a bit stuck in the 2010s. Integrating it with other tools can be challenging, so you might soon find yourself searching for a better solution. And there are plenty of alternatives out there.

What recommendations would you give to someone considering this product?

If you're starting with Google Workspace, Google Forms is a solid choice for simple tasks. However, if you need more polished and scalable solutions, explore other tools that offer more flexibility and design options.

Pros

  • Respectful
  • Generous Negotitation
  • Transparent
  • Friendly Negotiation

Cons

  • Slower Product Innovation
  • Less Performance Enhancing
  • Less Productive

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