Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Security

84

Workflow Automation

84

Drag and Drop Design

83

Field Configuration and Customization

82

Version Management

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Vinay B.

  • Role: Vendor Management
  • Industry: Manufacturing
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Aug 2024

Easy to use but pricey

Likeliness to Recommend

6 /10

What differentiates Google Forms from other similar products?

Easy to use

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Cost of the product

What recommendations would you give to someone considering this product?

Good product but pricey

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Aug 2024

Fantastic product!

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Zeenat S.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Google Forms: Not Very Good at All

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It appears to me that Google Forms was developed with the intention of being used for basic purposes and then abandoned. An improved interface and greater tool integration are features of other, paid forms.

What is your favorite aspect of this product?

For startups or individuals who aren't well-versed in basic design principles, Google Forms is an excellent tool. Easy and cost-free, you may utilise it in no time at all. It works well with other products in the Google Workplace suite.

What do you dislike most about this product?

When it comes to software integration, Google Forms is way too basic for enterprises. Applying it to real-world scenarios might be challenging, if not impossible. And as far as I could tell, they don't provide any kind of visual aid. The sharing process is also more complicated than necessary.

What recommendations would you give to someone considering this product?

Simple, practical, and effective product that satisfies requirement. For basic forms, it's ideal, but for uploads and signatures, you'll still need to utilise other tools.

Pros

  • Efficient Service
  • Generous Negotitation
  • Continually Improving Product
  • Trustworthy

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