Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Security

84

Workflow Automation

84

Drag and Drop Design

83

Field Configuration and Customization

82

Version Management

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Rahul y.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

A good way to gather information.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

I collect marketing sample data using the google form.

What is your favorite aspect of this product?

They let me add survey questions and collect files like screenshots and pdfs for free.

What do you dislike most about this product?

Google forms have limited font family and our brand font misses, i have not encountered additional concerns.

What recommendations would you give to someone considering this product?

Best it to get feedback and polls from clients.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Cons

  • Less Caring
  • Vendor's Interest First

Aini T.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Very agile.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Easily linkable with other platforms...

What is your favorite aspect of this product?

Link it to the Wordpress website easily.

What do you dislike most about this product?

It's hosted on my website, it's very easy to set up, so there's nothing I'm upset about.

What recommendations would you give to someone considering this product?

It is very agile, you can embed forms in a website and link it on different platforms, in my case, WordPress.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Swati Bhardwaj S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

good for your small feedbacks and data inputs

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

we use the free version for small surveys and feedback - we directly export data to google sheets

What is your favorite aspect of this product?

it is part of google suite and come as package deal- data is secure with google trust

What do you dislike most about this product?

nothing as such we use free version and it is good for small internal usage

What recommendations would you give to someone considering this product?

it is good and most of the time free version will satisfy your requirements

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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