Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

84

Security

83

Drag and Drop Design

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Pedro S.

  • Role: Public Sector
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2020

Easy to use. Price is a high bit worth a tb

Likeliness to Recommend

4 /10

What differentiates Google Forms from other similar products?

Updated forms

What is your favorite aspect of this product?

Everything is good

What do you dislike most about this product?

Nothing it is good

What recommendations would you give to someone considering this product?

It actually works

Pros

  • Friendly Negotiation
  • Appreciates Incumbent Status
  • Helps Innovate
  • Continually Improving Product

Katie K.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2020

Easy to use and mostly intuitive.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

It's pretty self-explanatory and doesn't require a lot of training.

What is your favorite aspect of this product?

I like that it is easy to use. I don't know what I would do if it weren't so self-explanatory.

What do you dislike most about this product?

Sometimes, albeit rarely, it's not self-explanatory.

What recommendations would you give to someone considering this product?

Don't get too frustrated if you can't figure things out at first. It is usually not that hard to figure out.

Pros

  • Trustworthy
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Jimmy F.

  • Role: C-Level
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2020

Amazing product, awesome support, easy to use

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Ease of implementation into the company. It's protected where one employee couldn't destroy the system easily

What is your favorite aspect of this product?

The ease of imemenratiom is my favorite aspect. I train new employees also and they always have no problem with this. With Microsoft it was a nightmare at times.

What do you dislike most about this product?

Nothing I dislike about it. I don't see any security issue like we had with Microsoft. Great support and it's ease of use is awesome

What recommendations would you give to someone considering this product?

I would recommend google 10/1 over Microsoft or any other for that matter.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Cons

  • Charges for Enhancements
  • Security Frustrates

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