Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Aleska S.

  • Role: Finance
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2020

Form creation in minutes.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms represents a great difference with respect to other platforms that allow the user to create forms on a network. It differs because it works together and has perfect synchronization with other Google services, which allows the forms created to be shared with a work team instantly, simply by having the synchronization and data sharing activated.

What is your favorite aspect of this product?

I really like that Google Forms offers such an easy way to create forms. Many companies obtain by collecting opinions through surveys, however, I still believe that forms are a much more feasible option for companies and one that reduces the cost of expensive software to obtain opinions. Google Forms has a simple methodology to create forms in a very short time, since you only have to drag objects and insert text for each form, and in just a moment, it will be ready in its entirety.

What do you dislike most about this product?

My negative opinion about Google Forms is that this platform is a bit limited with the amount of images that can be added to the forms that are being created, therefore, this takes away any creativity or diversity that you want add the user to each form. I would like Google Forms to allow to add more images and more drawings that achieve greater creativity and better design in the forms. The designs and templates offered by Google Forms are quite attractive, however, it is necessary to add more creativity with drawings or images.

What recommendations would you give to someone considering this product?

It's a great way to start collecting reviews without spending that much. For those companies that have low capital and want to start collecting opinions quickly, or for those companies that want to maintain cost management and want to collect opinions without spending so much, Google Forms will always be the best option, it is a software Completely accessible from a mobile phone as in its version for computers, it has perfect synchronization and a very interesting interface which helps forms to be created in a matter of minutes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Radcliffe B.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2020

To collect information you would not have to look

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

There are several similar services that are very expensive, tedious to operate, unstable, a bit slow. But this is not the case with Google Forms, I can access that information as long as I have an internet connection and it is not very difficult to achieve it.

What is your favorite aspect of this product?

This Google Forms service is quite useful, because by being able to carry out surveys or forms to collect information we can learn and know about a specific topic, apart from this, it can be sent almost by any platform, thus being able to reach many people or simply by sending it to the group you want, it is quite easy to use, almost everything is simple selection and common filling.

What do you dislike most about this product?

There are things that are not available such as being able to make my own design but they are things that cannot be changed, it would still be great to be able to achieve it, sometimes the page also freezes or it takes time to load.

What recommendations would you give to someone considering this product?

Google Forms is straightforward, that is, it has some simple template designs, which are very effective without distracting from what really matters which is that people respond and fill out the form. You can define how many questions and what format the form will be. I highly recommend its use

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Johnson J.

  • Role: Finance
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2020

A Great Survey Tool

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The tool is easy to use and very affordable. It also offers great features and it is easy to integrate.

What is your favorite aspect of this product?

I like that Google Forms is easy to setup and use. It makes collecting data, that is carrying out surveys very easy. The fact that it is affordable makes it even better.

What do you dislike most about this product?

While the tool is amazing and offers great features, customization is not easy. This the only downside that I have noted with Google Forms.

What recommendations would you give to someone considering this product?

Google Forms works and I recommend to anyone looking for an easy to use and affordable survey solution.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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