Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Security

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

84

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Faisal S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Conduct survey and performance analytics at one go

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Very fast and reliable. Very responsive UI. Can be used for analytics. Each one can be served the best as per their demand.

What is your favorite aspect of this product?

Support is very responsive. They are ready to help and have profound knowledge about the things. Very fast application and simple to understand user interface.

What do you dislike most about this product?

Nothing, Everything is good

What recommendations would you give to someone considering this product?

Use it once you won't regret

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Effective Service
  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jul 2021

Best form builder

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ramakant R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Google Form - A free Survey tool for Marketing

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

We use Google forms to collect clients' and customers' detailed reviews. Google Form is free and easy to integrate with any platform. We are using it for collecting specific feedback and allowing us to continuous improvement.

What is your favorite aspect of this product?

1. Easy drag and drop features. 2. Simple and customize the tool to integrate with other software 3. Flexible sharing option 4. Easy to access data for collection.

What do you dislike most about this product?

1. Very simple form and not come with great design. 2. Customization of form is not possible.

What recommendations would you give to someone considering this product?

Google Form is a very easy-to-use platform for simple surveys, collecting answers, getting feedback. Easy to use interface and compactible with every website. The design and styling options are very limited and not so easy to customize.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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