Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Roseli B.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2020

Powerful Google System.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

The software functionality and how easy it is to use.

What is your favorite aspect of this product?

Services quality level and the simplicity of deployment of the product.

What do you dislike most about this product?

Nothing to dislike about this software.

What recommendations would you give to someone considering this product?

Google system and very reliable on different business processes and very easy to set.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tony P.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2020

Doesn't get much easier to use to create forms

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

It's free and has plenty of features

What is your favorite aspect of this product?

Low cost and simplicity of use. Great for educational use.

What do you dislike most about this product?

Lack of workflow automation built in.

What recommendations would you give to someone considering this product?

Create a google account to try it for free.

Pros

  • Reliable
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Martha S.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Ability to create forms more easily.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms has become a reliable platform for us and it helps us build excellent forms, with a really impressive information organization. The most striking difference that we have noticed about Google Forms is its multiple work capacity, since with a single system we can plan events, send a survey, create a form and have the ability to make forms from Spreadsheets, compared to others. platforms that only give a format to create the forms, Google Forms offers us variety to carry out these formats and surveys.

What is your favorite aspect of this product?

One of the features that I like the most about Google Forms is that it has an excellent synchronization with the Google Docs service, which allows you to create forms using the Forms version or the Docs version of Google, the same result will be obtained. Another feature that is very important to highlight is that Google Forms has an incredible facility to create forms, it is very easy to insert texts, images or videos in any form, and you do not need previous experience creating forms to be successful in this. platform. I am very satisfied with the results obtained with Google Forms, because I have been able to easily create forms.

What do you dislike most about this product?

One of the things I don't like about Google Forms is that it doesn't allow me to add graphics or some other resources to help complement the questions in a form. It is true that the forms are quite good, with excellent design and perfect order in the information, but I would like to add more things to complement it. I would also like Google Forms to add more templates, which allow me to offer a more varied design to my forms. These are features of Google Forms that will improve as soon as possible, so I will continue to use it in my workspace.

What recommendations would you give to someone considering this product?

The main reason I would recommend Google Forms is because of its ability to offer extremely simple form creation, much easier than any other platform. Although graphics or other resources cannot be added to the form, the forms are also well organized and are perfect for obtaining accurate information from a client. Google Forms has a fast, fluid operation and helps that surveys and forms can be sent in seconds.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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