Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Deepanshu C.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2021

Gforms An easy survey collection software

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

There is no other software with such capabilities. First of all, it is free to use. You can not only collect survey data but also you can get documents or files. Also, you can host quizzes on this. And you can easily get all this data in an excel file from where you can manage this very easily. Also sharing this form is also very simple you can either share the link or paste the widget code on your site.

What is your favorite aspect of this product?

My favorite aspect of this software is how efficiently it converts the data to an excel file from where I can work on that.

What do you dislike most about this product?

There is nothing to dislike about this software.

What recommendations would you give to someone considering this product?

Yes, Surely I would recommend this to anyone who is considering this software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Oreon M.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

The easiest way to create online forms

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The difference is that Google Forms makes it easy to develop and create online forms or surveys to ensure and obtain the statistics and opinions required of any topic, brand or product in order to channel and improve development positive of the companies in such a way that surveys can be carried out through this tool

What is your favorite aspect of this product?

My favorite aspect is that through this tool I can develop surveys to have statistics and opinions which I only require a brand or a product in order to obtain its positive and negative aspects in order to improve them

What do you dislike most about this product?

It is without a doubt a tool that complies with the services it offers in its entirety, however, what does not like it is that you can only work on it online or with connection

What recommendations would you give to someone considering this product?

My recommendation is that you keep using this tool for all those who need to create forms and through this service can be developed with the greatest comfort and ease as well as obtaining the most attractive designs

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Carl V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Make forms and surveys with multiple functions

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google forms is a very versatile and easy to use tool, this tool allows me to create, edit and share questionnaires or surveys. It also has the display function after collecting my survey results

What is your favorite aspect of this product?

I really like using Google Forms because it allows me to make forms as easy as possible. Besides that this tool offers a large number of functions that allows you to have a better comfort when doing your surveys

What do you dislike most about this product?

What I don't like about this tool is how difficult it is to edit without the calculation fields changing. On the other hand it takes time to update which seems somewhat tedious

What recommendations would you give to someone considering this product?

I recommend this tool to make forms or surveys, it offers you a variety of functions that allow you have a better quality in your work. In addition, Google forms its use is easy and free

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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