Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Tesha K.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Meets all my needs to get the job done.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google Forms provides all the tools that are needed to make daily work successful.

What is your favorite aspect of this product?

I really like how user friendly this product is.

What do you dislike most about this product?

Nothing comes to mind.

What recommendations would you give to someone considering this product?

Do your research and look into all the features before you buy it.

Pros

  • Performance Enhancing
  • Continually Improving Product
  • Reliable
  • Effective Service
  • Role: Sales Marketing
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2021

Easy to use & very effective

Likeliness to Recommend

6 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Marco B.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Efficient for collecting information of all kinds.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

At the beginning I thought this software was limited and was only useful in certain areas, but the truth is that you can take advantage of it professionally in any job role and more when you work with clients... 1 You can add images or videos 2 Many themes and colors to give an original touch to the forms. 3 People can answer the forms from any device, it adapts to any type of screen. 4 I can examine the data in Google Spreadsheets. 5 Can be created in teams (collaborators)

What is your favorite aspect of this product?

Google Forms allows me to have an organized and analyzed data collection, all this through a simple process of creating forms, with graphs of the answers in real time. It can be a survey or questionnaire of any type, but the one I do most is satisfaction and potential customers. I can choose from several options the appearance and type of questions, in my case I like to give it a more professional and sophisticated touch with branching pages and filter questions. I can plan, manage and prepare polls collecting the information quickly.

What do you dislike most about this product?

I have nothing bad to say about this software. I have not experienced any failures.

What recommendations would you give to someone considering this product?

Google Forms is simple but full-featured and ready to make the most of it, not just between teachers and students. I think it has business potential and many workers use this solution.

Pros

  • Includes Product Enhancements
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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