Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Vikram S.

  • Role: Finance
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

easy to use, fully free to use and integrate.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

it is very easy to use and integrate with other software and apps it is very important for the business . it quit different from other software where it is completely free to use.

What is your favorite aspect of this product?

it can be integrate with other apps very easily, it is a great tool for surveys and analytics. it takes less time to show results for its analytics and survey. as it is an young software it wood implement more tools within it.

What do you dislike most about this product?

as it is anew software am quite happy with it and not faced any such difficulties as of now.

What recommendations would you give to someone considering this product?

I wood definitely recommend it to others as it is a free software they can try and use it if suits them , it can be continued.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Inspires Innovation

Adrian G.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Sample to use (login with google account). Confident.

What is your favorite aspect of this product?

It is very intuitive. Easy to implement.

What do you dislike most about this product?

The design

What recommendations would you give to someone considering this product?

Yes, 100%.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Less Friendly Negotiation

Marc v.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Perfect for a basic form

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Its free to use and offers a very basic form builder.

What is your favorite aspect of this product?

simplicity and free. its easy to get a form up and running quickly and links to google sheets very well

What do you dislike most about this product?

it does not offer enough customisation or integration possibilities. it would be nice if there was a paid option which offered more features and much better support

What recommendations would you give to someone considering this product?

if its a simple internal form you need , and if you are not versed in technology, this tool is ideal for you.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Cons

  • Commodity Features
  • Slower Product Innovation
  • Less Caring

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