What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Enables Productivity
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
State Transformation
Workflow Automation
Security
Drag and Drop Design
Field Configuration and Customization
Version Management
APIs and Integration
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
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Google Forms Reviews
HEBER MAURICIO A.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Mar 2021
"Easy to use, efficient and free".
Likeliness to Recommend
What differentiates Google Forms from other similar products?
The most interesting thing about google forms is its cost, it is totally free, not to mention its excellent functionality and performance.
What is your favorite aspect of this product?
Its cost is totally free, its ease of use and implementation; allows us to create surveys and forms quickly and easily. In our company we use it on a daily basis to collect relevant information on possible failures of the networks and services in our areas, allowing us to act quickly and effectively, thus guaranteeing that our clients have short times when the service is absent.
What do you dislike most about this product?
It is really an excellent tool that has given added value to our operation, because it has allowed us to be more effective when collecting the information provided by our clients, all this information is recorded in these forms, which after their analysis favors us to identify if there are possible damages in any specific area or sector and also to be able to provide a faster and more timely solution to these problems. In fact, this tool has been correctly adjusted to all our needs and so far we have not had any problems with its use, for this reason there is nothing that displeases us so far, the experience is quite rewarding.
What recommendations would you give to someone considering this product?
It is an excellent option to consider: due to its capabilities and its operation, in addition to the fact that it has no cost, it is a very good tool that will make it easier for your company to collect valuable information quickly and easily.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Jennifer Scarlet J.
- Role: Information Technology
- Industry: Communications
- Involvement: End User of Application
Submitted Mar 2021
A product to match.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
a product that contributes a lot to our organization and not only our organization but to all workers in general and that has allowed us to collect both internal and customer data stands out from the rest of the programs because it provides quite effective solutions and that is why it is used with frequency in internal affairs to solve the small failures that arise on a day-to-day basis.
What is your favorite aspect of this product?
a product that has a large number of positive values which cover different aspects in a wide range of possibilities that can be made from it. Among its characteristics that we liked the most are its enormous list for the different types of forms in addition to the simple handling of these, the quick quasters in lilies are quite deficient for evaluating the knowledge of our clients and thus being able to weigh how well they know our products .
What do you dislike most about this product?
Although it provides a large amount of customization, it is not so great compared to the number of clients we have and a product that works perfectly with small companies, however, as it has grown, it leaves a little to be desired, therefore I would undoubtedly like that will increase the amount of customization and allow adding types of graphics and new technologies so that everything can adapt to the new era.
What recommendations would you give to someone considering this product?
A product so simple and cheap that it feels the truth I would not recommend for any situation, however perhaps there are organizations that are looking for a product with a greater number of options to offer and that adapts to this new world with great variability in marketing. its functions are quite good and easy to use and the only thing that fell a bit short is its depth.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Caring
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2021
A simple and free from making tool
Likeliness to Recommend
Pros
- Performance Enhancing
- Trustworthy
- Helps Innovate
- Enables Productivity
Please tell us why you think this review should be flagged.
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