Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Ramakant R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Google Form - A free Survey tool for Marketing

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

We use Google forms to collect clients' and customers' detailed reviews. Google Form is free and easy to integrate with any platform. We are using it for collecting specific feedback and allowing us to continuous improvement.

What is your favorite aspect of this product?

1. Easy drag and drop features. 2. Simple and customize the tool to integrate with other software 3. Flexible sharing option 4. Easy to access data for collection.

What do you dislike most about this product?

1. Very simple form and not come with great design. 2. Customization of form is not possible.

What recommendations would you give to someone considering this product?

Google Form is a very easy-to-use platform for simple surveys, collecting answers, getting feedback. Easy to use interface and compactible with every website. The design and styling options are very limited and not so easy to customize.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jon W.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Easy to use

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

I used Google Forms to create order forms on a weekly basis. It is pretty straightforward to use and there are other options out there if you want to get into really customizing the capabilities. IT was more of a passion project that I thought was fun to work on/with. Nothing was exceptionally standout-ish. If you want a turn-key solution I don't think this is it.

What is your favorite aspect of this product?

My favorite aspect was the ease of delivery of information. It was really easy to get everything I needed when it came to orders.

What do you dislike most about this product?

Since it is a free offering there isn't a ton of readily available support and help. It requires a lot of research. Unlike some paid alternatives.

What recommendations would you give to someone considering this product?

I've always been partial to google and the products they have created. I was looking for a cheap and effective way to get the job done. This wound of being it. I've looked at other solutions, but they were too cumbersome to implement, so I stuck with this.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

DAVID K.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Document collaboration made simple

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Allowing to edit and work on a document in real time with other members is unmatched.

What is your favorite aspect of this product?

Allowing to edit and work on a document in real time with other members is unmatched.

What do you dislike most about this product?

if to many people are working on the same document you can experience some lag

What recommendations would you give to someone considering this product?

keep the people working on one document at one time to 4 people or less

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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