What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Enables Productivity
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
State Transformation
Workflow Automation
Security
Drag and Drop Design
Field Configuration and Customization
Version Management
APIs and Integration
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
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Google Forms Reviews
Carlos A.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted May 2021
Quick obtaining of customer data.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
The main difference that stands out between Google Forms and other platforms specialized in creating forms, is that Google Forms offers the possibility of modifying and giving a much more personalized style to the forms, this platform allows modifying the templates and being able to edit the general design of each template, while other platforms do not allow such advanced editing. In addition, Google Forms collects the data received in real time, while other platforms take a couple of minutes to collect the information from each person who fills out the question.
What is your favorite aspect of this product?
There are several things that I like about Google Forms since I have had a really good experience that has allowed me to generate good forms within my company. 1.- I can insert images and videos to my forms. This is a very beneficial feature for me as I can make more complete forms. 2.- I can see the response statistics in real time, see what type of response each user has given and I can also view statistics in a general way. 3.- I can send forms via mail from the same Google Forms platform, something completely beneficial and it saves us time.
What do you dislike most about this product?
The main disadvantage that I have noticed in Google Forms is that I do not have the ability to create forms without using an internet connection. For me, this would be a really important and necessary feature, since I could make forms in my spare time, and upload them to the Google Forms cloud when I have an internet connection. In addition, I cannot access the statistics obtained if I do not have an internet connection, this seems very limited to me, I would like to be able to access my statistics from anywhere regardless of whether I have an internet connection.
What recommendations would you give to someone considering this product?
The main reason why I recommend Google Forms is because it is a very different platform from the others, its ability to provide a unique design is completely surprising, in addition, this platform has the ability to develop very complete forms, without text limits and unlimited images or videos. Google Forms is a very easy to use platform, its sections are very easy to access and the statistics are easy to understand, this would allow any company to generate quality forms and obtain information from its clients quickly and safely.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Rosy O.
- Role: Finance
- Industry: Apparel
- Involvement: End User of Application
Submitted May 2021
Easy to use. Free appl. No limit numberfor surveys
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google forms is straight forward easy to use. It's free and it allows you with simple steps to subscribe to have more functionalities.
What is your favorite aspect of this product?
free to use to try it and very easy to train people to use it.
What do you dislike most about this product?
Not existent features for surveys. You can't customize them even with the paid version of the app.
What recommendations would you give to someone considering this product?
I would add more features and more functionalities to customize.
Pros
- Respectful
- Security Protects
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Reliable
Please tell us why you think this review should be flagged.
Diego N.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted May 2021
Great solution for small surveys and short tests
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It's very reliable due to Google's powerful infrastructure.
What is your favorite aspect of this product?
It1s very easy to use and it does basic graphics and analysis for you as you get input.
What do you dislike most about this product?
As you progress creating your srvey/online test, the slower the interface becomes to a point where, around 50-60 questions in, you are taking a whole minute to copy paste questions into the form.
What recommendations would you give to someone considering this product?
If you are going to do short tests, quick surveys and you are already in the Google Workspace system, go for it. Otherwise, see if other offerings suit you better before committing.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Cons
- Slower Product Innovation
- Less Performance Enhancing
- Commodity Features
Please tell us why you think this review should be flagged.
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