Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

8.9 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

85

State Transformation

84

Workflow Automation

84

Security

84

Drag and Drop Design

83

Field Configuration and Customization

83

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

83

Ease of IT Administration

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Carlos A.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Quick obtaining of customer data.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

The main difference that stands out between Google Forms and other platforms specialized in creating forms, is that Google Forms offers the possibility of modifying and giving a much more personalized style to the forms, this platform allows modifying the templates and being able to edit the general design of each template, while other platforms do not allow such advanced editing. In addition, Google Forms collects the data received in real time, while other platforms take a couple of minutes to collect the information from each person who fills out the question.

What is your favorite aspect of this product?

There are several things that I like about Google Forms since I have had a really good experience that has allowed me to generate good forms within my company. 1.- I can insert images and videos to my forms. This is a very beneficial feature for me as I can make more complete forms. 2.- I can see the response statistics in real time, see what type of response each user has given and I can also view statistics in a general way. 3.- I can send forms via mail from the same Google Forms platform, something completely beneficial and it saves us time.

What do you dislike most about this product?

The main disadvantage that I have noticed in Google Forms is that I do not have the ability to create forms without using an internet connection. For me, this would be a really important and necessary feature, since I could make forms in my spare time, and upload them to the Google Forms cloud when I have an internet connection. In addition, I cannot access the statistics obtained if I do not have an internet connection, this seems very limited to me, I would like to be able to access my statistics from anywhere regardless of whether I have an internet connection.

What recommendations would you give to someone considering this product?

The main reason why I recommend Google Forms is because it is a very different platform from the others, its ability to provide a unique design is completely surprising, in addition, this platform has the ability to develop very complete forms, without text limits and unlimited images or videos. Google Forms is a very easy to use platform, its sections are very easy to access and the statistics are easy to understand, this would allow any company to generate quality forms and obtain information from its clients quickly and safely.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Rosy O.

  • Role: Finance
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Easy to use. Free appl. No limit numberfor surveys

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google forms is straight forward easy to use. It's free and it allows you with simple steps to subscribe to have more functionalities.

What is your favorite aspect of this product?

free to use to try it and very easy to train people to use it.

What do you dislike most about this product?

Not existent features for surveys. You can't customize them even with the paid version of the app.

What recommendations would you give to someone considering this product?

I would add more features and more functionalities to customize.

Pros

  • Respectful
  • Security Protects

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Reliable

Diego N.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Great solution for small surveys and short tests

Likeliness to Recommend

5 /10

What differentiates Google Forms from other similar products?

It's very reliable due to Google's powerful infrastructure.

What is your favorite aspect of this product?

It1s very easy to use and it does basic graphics and analysis for you as you get input.

What do you dislike most about this product?

As you progress creating your srvey/online test, the slower the interface becomes to a point where, around 50-60 questions in, you are taking a whole minute to copy paste questions into the form.

What recommendations would you give to someone considering this product?

If you are going to do short tests, quick surveys and you are already in the Google Workspace system, go for it. Otherwise, see if other offerings suit you better before committing.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Cons

  • Slower Product Innovation
  • Less Performance Enhancing
  • Commodity Features

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