Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Alex C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Innovative way to create a form

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It is easy to think that this is the only company that makes this type of form but there are really others that do not offer what their ads say and this is something really annoying because tomorrow the person and they deceive us and make us waste a lot of time because many times You can neither edit nor add text or anything and it really is very annoying instead with Google forms you can add simple selection text and many other things that make a big difference When creating our form

What is your favorite aspect of this product?

The main thing about this system or platform in the Great facility that you can add a text, a question, a simple selection, a box to fill in or a bar to select, and this so that the interviewee will find it much easier to express his position or his opinion as well. We can have an option that is mandatory to fill in or select to be able to continue answering this type of forms, commonly they can be sent by social networks directly from emails or simply by sharing in a social network For another to come and fill in the form with their data

What do you dislike most about this product?

What I do not like about this platform service is the simplicity that is seen when the person is filling out the form, it is very simple In fact, it is very simple, there are usually questions and space for answers, there is nothing to distract you from the objective and this is something that is an advantage and at the same time a disadvantage, usually users and gets bored but the good thing is that it is not distracted and it is something that really must be valued because we prefer focus rather than distraction, and that sometimes is not available to share

What recommendations would you give to someone considering this product?

My recommendation is that when you need to know the opinion of a public group or anyone, use this type of form because it really serves a lot to collect information since this reaches our Data and so we can easily decide what to do with this information separately. We can also add a section where the participant or the interviewee left their personal data to be able later in case they are selected for a contest or simply for more information about this person or the aforementioned topic and it is highly recommended to do this

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

MIGUEL ANGEL M.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Google Form good but...

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

really the only feature that google form has is the easy way to create a form quickly

What is your favorite aspect of this product?

the only one is the facility to create a form

What do you dislike most about this product?

I think that a company as big and powerful as google never gave much emphasis to forms, so they do not have modern features, it is a very basic system

What recommendations would you give to someone considering this product?

If it is to start an easy contact questionnaire without any feature other than a name, email, phone or basic information if I recommend it

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ashiq M.

  • Role: C-Level
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Cost effective and secured form platform

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Security and speed is its unique aspect that differentiate Google form from other tech form builder

What is your favorite aspect of this product?

Easy to build and implement in no time!

What do you dislike most about this product?

Its UI is not attractive and can be improved a lot

What recommendations would you give to someone considering this product?

#1. Improve UI #2. Introduce embeddable feature #3. Add webhook feature #4. Add Facebook pixel / Google Analytics tracking

Pros

  • Trustworthy
  • Security Protects
  • Reliable
  • Enables Productivity

Most Popular Google Forms Comparisons