Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Vaishnavi A.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Easy to use and amazing software

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Easy to use and security

What is your favorite aspect of this product?

User interface is really good and a amazing software for conducting surveys and Eforms

What do you dislike most about this product?

Nothing about dislike.

What recommendations would you give to someone considering this product?

Just give it a try.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Sahil K.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Perfect solution for creating Forms

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Easy to use & highly intuitive interface Quick to create any type of form Always online - work from anywhere Integrates well with other G Suite apps Great for collaboration Works great on mobile as well

What is your favorite aspect of this product?

1) I've used Google Forms to carry out opinion survey on different things. 2) It's easy, simple and customizable. 3) Form fill up is very smooth and easy.

What do you dislike most about this product?

1) I would be happy if they increase the link expiration time.

What recommendations would you give to someone considering this product?

Google Forms are the effective way to collect data through a survey. It gives very effortless and easy option to generate forms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Susan O.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Intuitive and simple. Wonderful!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It is a friendly tool that you can use internally and externally. Anyone can use it.

What is your favorite aspect of this product?

It is very practical to get relevant information.

What do you dislike most about this product?

Not all companies use it yet.

What recommendations would you give to someone considering this product?

It is positive that the entire work team knows how to use the G Suite tools. For this you can find a Google partner.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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