Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Security

84

Workflow Automation

84

Drag and Drop Design

83

Field Configuration and Customization

82

Version Management

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Raj P.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Highly available and easy to use.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It's easy to use and the end user can filled out the details without any issues.

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

Nothing, It is a great product

What recommendations would you give to someone considering this product?

I'll recommend it without any second thought.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anjali P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy to Implement & a great tool for Analysis

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It differs from others due to its smooth integration with the Google Workspace ecosystem, that offers easy collaboration and data collection through Google Sheets in real time.

What is your favorite aspect of this product?

My favorite aspect of Google Forms is its seamless integration with Google Sheets, allowing for real-time data analysis and easy collaboration. This feature makes it incredibly efficient to organize, analyze, and share responses without needing to manually transfer data between platforms, saving time and simplifying the process of managing surveys.

What do you dislike most about this product?

One of the main drawbacks of Google Forms is its limited customization options for branding and design. While it offers basic templates, the lack of advanced features like custom fonts, extensive color schemes, or the ability to add multimedia elements can make forms feel a bit generic and less engaging.

What recommendations would you give to someone considering this product?

For someone considering Google Forms, I recommend starting with a clear understanding of your data collection goals. Take advantage of its user-friendly interface to create simple surveys or questionnaires, and explore its integration with Google Sheets for real-time data analysis.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

SAYAN J.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Simple and flexible survey/data collection tool.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It analyses data in real time using google sheets, unlike standalone survey systems.

What is your favorite aspect of this product?

Quick survey analysis with google analytics.

What do you dislike most about this product?

A lack of advanced logic and branching may limit survey and data collection complexity. Data validation and complex response analysis are separate.

What recommendations would you give to someone considering this product?

Recommended for easy, real time data collecting and processing.

Pros

  • Performance Enhancing
  • Unique Features
  • Efficient Service
  • Inspires Innovation

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