Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Mayowa M.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Solves all of my basic survey needs.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google Form is free and so easy to use , integrates automatically with Excel or Google Sheets and anyone who can surf the internet conveniently should easily get an hang of it, within a short time.

What is your favorite aspect of this product?

I like that Google Forms provides me with series of templates, for me to create intuitive surveys, questionnaires etc faster .

What do you dislike most about this product?

Google Forms makes no room to introduce logic questions and puzzles into my surveys. This is my only current reservation with Forms.

What recommendations would you give to someone considering this product?

It serves basic survey needs. Not the ideal tool for very advanced survey campaigns.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Continually Improving Product

Cons

  • Leverages Incumbent Status

Jasmeet singh V.

  • Role: Operations
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Easy,Innovative and it's solve majority problems

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Actually I was not aware that such a type of forms are available, When I get to know about this google form I was amazed, without any domain or hosting we can easily create a question are or sometime I did a exam on this. This is so cool else we have to develop this type of thing. It has almost every widgets and styles to write a form or sheet.

What is your favorite aspect of this product?

I like the idea, it's simple and solve many problem. I was looking for hosting and server to create something like this but when I heard about the form I was amazed. I used this form for the voting purpose in our apartment and other commercial places.

What do you dislike most about this product?

I couldn't find a thing to dislike this product

What recommendations would you give to someone considering this product?

Surely, I would recommend 100% to go with this

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mayur G.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Most useful tool for organisational feedback

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google forms have an amazing data visualization tool where we can analyze data and manage feedback easily.

What is your favorite aspect of this product?

Google form can provide scores for each question and we can count scores at the end of feedbacks and analyze performance based on that score

What do you dislike most about this product?

Google forms don't have UI customization we can only use Google forms regular UI and can't do much creativity.

What recommendations would you give to someone considering this product?

I highly recommend everyone to use google form.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Most Popular Google Forms Comparisons