Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Security

84

Workflow Automation

84

Drag and Drop Design

83

Field Configuration and Customization

82

Version Management

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Vendor Selection and Purchasing
Validated Review
Anonymous Reviewer

Submitted Sep 2024

Fantastic product

Likeliness to Recommend

8 /10

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Vincent M.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

It's an amazing product and easy to design forms

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The ease to design your forms and functionalities

What is your favorite aspect of this product?

The dropdown feature when designing a form with multiple options

What do you dislike most about this product?

Its not easy to use on phone

What recommendations would you give to someone considering this product?

Should highly consider it

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Caring

umu k.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Tracks Team Metrics

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms' user-friendly interface lets you create beautiful forms regardless of your background in a few hours. It also offers many free features.

What is your favorite aspect of this product?

What I most like about Google forms is it's simple UI. It's form creation process is very quick and easy.

What do you dislike most about this product?

Google forms gives you lot's of capabilities however there are many things which affects its great experience.

What recommendations would you give to someone considering this product?

We use Google to run our business, so it is nice how easily I can integrate Forms into other pages we use, like Google Sites that we use for our team portal.

Pros

  • Enables Productivity
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

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