Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

8.9 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

85

State Transformation

84

Security

84

Workflow Automation

84

Drag and Drop Design

84

Field Configuration and Customization

83

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

84

Ease of IT Administration

84

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Nanette L.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Feb 2022

Easy to use, lack customization.

Likeliness to Recommend

7 /10

What differentiates Google Forms from other similar products?

Uploaded documents are saved to Google drive automatically.

What is your favorite aspect of this product?

UI is easy to use.

What do you dislike most about this product?

Not enough option for customization and cannot delete 'sent' list

What recommendations would you give to someone considering this product?

It's easy to use, a part of the small business package, not enough customization.

Pros

  • Effective Service
  • Unique Features
  • Inspires Innovation
  • Helps Innovate

Cons

  • Vendor's Interest First
  • Less Generous
  • Under Delivered

Tanzil k.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Best experience with Google forms.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

With Google forms I can easily create a form and analyse responses for my business project purpose. The questionnaires can be easily set up with Google forms.

What is your favorite aspect of this product?

The favorite aspect of the product is that it shows real time responses in a single spreadsheet.

What do you dislike most about this product?

The customisation in Google forms are limited .

What recommendations would you give to someone considering this product?

If you want to create a survey of your customers and get responses in real time then this product is highly recommended to users.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Samarth J.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Fantastic for surveys and data collection!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google forms is very user friendly and has a very low time and cost for initial setup. It is highly recommended for those that use Google Drive and sheets.

What is your favorite aspect of this product?

The ease of setup and integration with Google sheets is very good.

What do you dislike most about this product?

I dislike the limited customizations in terms of branding and appearance.

What recommendations would you give to someone considering this product?

Google forms is the highly recommended for anyone looking to quickly setup surveys or data collection with ease.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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